Big Sugar Bakeshop - Piatti

The eyeballs! So GOOOD! My kiddo loved’em! She was eating eyeballs for Halloween!

Suzy and her team were amazing. I truly enjoyed collaborating with them to bring this cake to life! Not only was it beautifully crafted, but it was also incredibly delicious. I highly recommend them!

This is my go-to bake shop! Their cake designs are beautiful and the cake is moist and delicious. I also love their other baked goods, and the fact that they also sell Groundwork's coffee is a big plus. Visualizza piatti

Person who answered the phone is very unprofessional and rude kind of straight to the point which is weird if your running a business anyways she told me to email and they didn’t even respond to my request I wouldn’t patronize this business

Terrible customer service and extremely overpriced cakes. I went to the DTLA location and staff was dismissive and annoyed about giving information regarding cake orders. Will not be returning to Big Sugar and instead found a great alternative: Cake Monkey Bakery. Their staff is very helpful and their gluten-free cakes are delicious and reasonably priced!

For the past three years, I’ve consistently chosen this place for cakes whenever I’m in Los Angeles. I’ve ordered several cakes from this location, and every single one has been incredibly moist, flavorful, and perfectly balanced in sweetness – never overly sweet. The staff here are attentive, friendly, and have an impressive memory! The interior is charming, clean, and beautifully decorated. They always have my cakes ready on time and exactly as I requested, considering that everything is customized. Whenever I'm in the city for a celebration, this will always be my first choice! Visualizza piatti

When the cookie craving hitttts I go to Big Sugar Bakery. It's a small shop and you may miss it if you're not paying attention! Everything is made fresh, so when they run, they run out. I tend to bring a bunch back to the office for an afternoon snack, and unfortunately for people coming after me, there sometimes is nothing left oopsies! My faves are the sugar cookie and vegan sea salt chocolate chip. Office faves are gluten free peanut butter, snickerdoodle, reverse chocolate chip, and chocolate chip. I've also had their vanilla cupcakes. For me, the frosting is not my fave but my bf loves it. Docking one start because it feels kind of expensive $5 per cookie? esp a large order.. but also I...

I came here a couple of days ago just as they were closing. Was lucky to be greeted by Susie who helped me with my order. To start, the location of this bakery is super convenient. It's right in the heart of downtown LA near all the office buildings. They have a pretty wide selection of treats, from cupcakes, to cookies, to cake pops, and more. While the price is a bit on the expensive side, it's to be expected for the location. You also get what you pay for, as the taste is great. Heads up, they no longer have happy hour, as they are under new management. That said, the customer service was phenomenal! Susie was great in helping my group decide our order. Their friendly demeanor made me fee...

When I tried to place a phone order for delivery on the day of my request, they instructed me to use a third-party delivery service like Postmates or Uber Eats. I complied, but the driver encountered problems delivering to a studio lot. After discussing the situation with both the gate guard and the driver, I was assured that my order would be left at the gate. Unfortunately, after some investigation, we discovered that it was never delivered. When I visited the bakery in person to discuss the issue, an employee promised to look into it and call me back, but I never received that call. I returned a week later to follow up, only to be told that the team was too busy to assist me. After expla... Visualizza piatti