Panda Express - Piatti

9758 Katy Fwy, 77055, Houston, US, 77043, United States

🛍 Asian, Cheese, Chinese, Chicken

3 💬 485 Recensioni
Panda Express

Telefono: +17134639779

Indirizzo: 9758 Katy Fwy, 77055, Houston, US, 77043, United States

Città: Houston

Menu Piatti: 35

Recensioni: 485

Sito Web: https://www.pandaexpress.com/userlocation/1567/tx/houston/9758-katy-fwy

"They are out of WHITE RICE, how are you continuously out of white rice, this is a Chinese restaurant, the main thing you carry is white rice, they were also out of greens and like 2 other things, not like oh we'll be ready in 10 minutes, we're straight out of it, if you're out go to the store and buy it during dead time duh! All Panda Express in the the Houston area are under 3 stars for a reason. Best part the person will say oh I'm sorry you feel this way, not how they're going to get white rice in soon because it's everywhere, I'm also a Dasher, I don't care to come to these stores either, out of soft drinks as well sometimes."

User User

I got really bad food poisoning after eating here Tuesday night 06/15/2021. I've been here a couple times and service has been worse each time I go. I gave it another chance, but will not be going again after getting as sick as I did.

Indirizzo

Mostra Mappa

Recensioni

Kyle
Kyle

Prices aren't updated. Shows 29 for the family meal on the drive thru but costs 32 on the receipt. Bad management and lack of organization evident everywhere else you look. Never has food ready at peak times. Order was wrong. Bad customer service.


User
User

Ugh. Love this location, but today rubbed me the wrong way. I got to the window and wanted to add on a drink. I was told no because there was a time limit. Even if there is, you mean you can't grab a drink within whatever stupid time limit you have??


User
User

I placed an order for pickup at 7:45 PM and arrived right on time, but when I got there, I was told they didn't have my food and they refused to refund my money. This is the second time I've experienced issues at this location, and I definitely won't be returning. I’m tired of being treated this way! Visualizza piatti


User
User

Service was extremely quick and staff was friendly. Food was Awful!! Everything I ordered was below warm , items That were meant to be crispy were soggy. Ragoons had old hard cheese inside and the chow Mein was basically rice because the noodles were severely chopped up into small pieces . Management need to keep a better eye on freshness and quality of food .


User
User

The food is always great when I come to this location. But the staff? Extremely rude. Every time I ask for any soy sauce or chili sauce they just roll their eyes at me. This time, they were rushing me in the drive through lane and kept cutting me off mid speech. Sure enough, they messed up my order. I asked for noodles and rice and the noodles are missing. I don't want to even call back because they are rude every time I deal with them.


Gioconda
Gioconda

I love Panda Express food. Sadly this location did fall short on service. They seemed annoyed with customer?s request. The variety of entrees options was quite short (I went for dinner on Sunday evening). I tried to match my order with what wasavailable but they did not explain to me I?d get extra charges, when I was asking why my meal would be more expensive I?ve got abit of rude answer. I don?t think I?ll be coming back to this location ???? Visualizza piatti


C'Marie
C'Marie

Horrible customer service!! I went in there ready to spend $30 but I just walked out because both the Spanish guy with clear glasses and the Spanish lady were rude. I got rice and pasta and noticed that the portion was under for the rice and asked theguy to put a little more and he 's like that 's gonna be extra, FOR WHAT??? You adding another table spoon? Then he spokeSpanish to the Spanish manager and shes like Yea, that 's extra. Gtfoh, I just walked out. Let me go spend my $30 somewhereelse! I will not pay your wages.... ???????????


User
User

I've noticed that this restaurant has been running low on several items lately. Tonight, when I visited the drive-thru at 7:45 PM, I was informed they only had four items available because they were closing early for a staff meeting. I couldn't believe it; they were closing an hour early and had no food to offer? As someone who works in the service industry, specifically as a nurse, I understand the importance of staff meetings, but we still keep our unit open 24/7. Unfortunately, this location has really been declining over the past few months.


User
User

They are out of WHITE RICE, how are you continuously out of white rice, this is a Chinese restaurant, the main thing you carry is white rice, they were also out of greens and like 2 other things, not like oh we'll be ready in 10 minutes, we're straight out of it, if you're out go to the store and buy it during dead time duh! All Panda Express in the the Houston area are under 3 stars for a reason. Best part the person will say oh I'm sorry you feel this way, not how they're going to get white rice in soon because it's everywhere, I'm also a Dasher, I don't care to come to these stores either, out of soft drinks as well sometimes. Visualizza piatti

Houston

Houston

Houston, USA, è una città vivace famosa per la sua cultura e cucina diversificata, che include Tex-Mex, barbecue e frutti di mare. La scena culinaria della città riflette il suo ricco mix di influenze meridionali e internazionali.

Categorie

  • Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica.
  • Cheese Una selezione curata di formaggi artigianali da tutto il mondo, con sapori e consistenze diverse che deliziano il palato. Perfetti da condividere o gustare singolarmente con gli accompagnamenti ideali. Visualizza piatti
  • Chinese Assapora i sapori ricchi e autentici della Cina con la nostra selezione di piatti iconici. Dai gustosi stir-fry ai dim sum da acquolina in bocca, ogni creazione cattura l'essenza della cucina tradizionale cinese, deliziando le tue papille gustative ad ogni morso.
  • Chicken Succulento e saporito, i nostri piatti di pollo sono realizzati con carne tenera, condimenti saporiti e diverse ispirazioni culinarie. Goditi una deliziosa varietà che saprà soddisfare ogni palato.

Servizi

  • Mastercard

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"Food good. Location good. Service good. BUT, the hidden charges REALLY ruined an otherwise nice experience. Example: HH menu lists Martinis as a $3 upcharge to the $7 base charge. Fair enough. Bombay is a listed alcohol; requested. When the bill was returned I was charged for a Bombay Sapphire which is not on the HH list. Charge? $11 $3. I asked for Bombay, not Bombay Sapphire. Waiter: Oh, let me look into that. AND, by the way Blue Cheese olives? Extra $1. REALLY? I 've NEVER paid extra for BC olives ANYWHERE. AND the confusing menus that a dish as including an extra sauce, [and I don 't recall the exact language but it made it seem that an additional items could be selected as well. Oops, there goes an extra $10.95. AND, the waiter recommending a twice-baked potato. Bah, boom, another $5.95. [which in fairness is disclosed on the menu in a different location, but waiter made it sound as if it was a no-charge option on the surf and turf. AND the split plate charge which I don 't think was disclosed on the menu. Ding, ding, extra $3.00. Was this a waiter, who was overly up-selling or restaurant deception? Don 't know. As I said, the food WAS good. AND, the ambience [at least in the bar area, stay away of the hotel-ballroom-like main dining area was nice. Just beware the nickel and dime charges that the waiter won 't be disclosing to you."