Rita's Italian Ice - Piatti

2950 Donnell Dr, DISTRICT HEIGHTS, MD, 20747, DISTRICT HEIGHTS, United States

🛍 Pizza, Italian, Desserts, Ice Cream

4.3 💬 434 Recensioni
Rita's Italian Ice

Telefono: +13016697399

Indirizzo: 2950 Donnell Dr, District Heights, MD, 20747, DISTRICT HEIGHTS, United States

Città: DISTRICT HEIGHTS

Menu Piatti: 33

Recensioni: 434

"It's crazy how often I still patronize this black business, even though I continue to get horrible customer service. The children are always great to talk with, but the lady manager/owner just has such bad energy and customer service. The kidsalways look like they're furious of her. The lady never smiles, never greets, gives one word responses, and she always has thisenergy like we are bothering her. I took my kids twice in the past month. The first time I originally ordered the smallest cupfor my toddler. That cup comes with only 2 flavor choices, but I asked if I could split a flavor in half so that my toddler cantry 3 colors he wanted. I also offered to pay $1+ as an additional fee. The lady said no. Straight like that! Check this outthough, the next size up was a dollar more and came with 3 flavors!!! She didn't even offer it to me. What are you doing woman?!However, the young lady (minor) who served us was pleasant so I left a tip, hoping it went to her. The second time I went wasthis past week. Same energy from the lady manager/owner and she didn't greet us just like any other time. Upon getting my changeI asked her if she could break one of the bills down for me. Her response was that she didn't have that many ones left, but shenever said yes or no. I was laughing so hard inside because I was telling myself she just threw their tip out the window.Luckily she handed me that bill broken down because otherwise a tip wouldn't have been left. I guess she figures black folkswill continue coming no matter what, because that's exaclty what is happening. Us black folks are the ones keeping those lightson. You have to do better!! Again, thanks to the children that continue to greet us, are courteous and give us a reason to comeback. However, if it happens again, where I'm at in my life today, the kids could scream RITAS all day, but I will findsomewhere else until the other locations open again. Please improve the service or hire someone else to interact"

User User

"Even though the service was somewhat slow, the wait was definitely worthwhile..."

Indirizzo

Mostra Mappa

Recensioni

Vicki
Vicki

The custard itself was good, however the wait and the price wasn?t worth the visit.


Vicki
Vicki

Always a good time when grabbing some Water Ice. It sells itself on a hot day. PEACE


User
User

The staff was incredibly friendly. I highly recommend trying the Reese's concrete; it was absolutely delicious! Visualizza piatti


Vicki
Vicki

The machine broke while I was there but the workers got right on it and fixed it within 10 minutes. Custard came out tasty.


Vicki
Vicki

Friendly staff. Location is always clean and well maintained. Usually have an excellent variety of flavors available. Ample parking.


User
User

The machine broke down during my visit, but the staff managed it expertly and had it fixed in just 10 minutes. The custard was absolutely delicious! Visualizza piatti


Vicki
Vicki

Rita 's..... WHAT ELSE can you say. I love the italian ice, ice cream and custard. Lines move fast and the staff is friendly. There 's always room for Rita 's ????


User
User

I never write reviews but I?ve been coming to this location for years because it is local. However after today I will not be returning, the manager is RUDE always has been but today was my final straw. It doesn?t take much to smile and say hello tosomeone. If you?re that miserable don?t work in customer service. Or better yet RETIRE!!!!


User
User

It's crazy how often I still patronize this black business, even though I continue to get horrible customer service. The children are always great to talk with, but the lady manager/owner just has such bad energy and customer service. The kidsalways look like they're furious of her. The lady never smiles, never greets, gives one word responses, and she always has thisenergy like we are bothering her. I took my kids twice in the past month. The first time I originally ordered the smallest cupfor my toddler. That cup comes with only 2 flavor choices, but I asked if I could split a flavor in half so that my toddler cantry 3 colors he wanted. I also offered to pay $1+ as an additional fee. The l... Visualizza piatti

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Italian Gusta i sapori ricchi e diversi dell'Italia con il nostro menu, che offre pasta classica, risotti saporiti e piatti tradizionali di carne e pesce, tutti realizzati con ingredienti autentici e passione. Buon appetito! Visualizza piatti
  • Desserts Delizia nel nostra selezione di dessert indulgenti, da squisite creazioni di cioccolato a delicati dolci infusi di frutta, ciascuno creato per terminare il tuo pasto con una nota dolce e lasciare le tue papille gustative desiderare di più.
  • Ice Cream Una deliziosa selezione di gelati cremosi e artigianali con una varietà di gusti che vanno dalla classica vaniglia e cioccolato a opzioni uniche come miele alla lavanda e mango piccante, perfetti per soddisfare la tua voglia di dolce.

Servizi

  • Wifi
  • Delivery
  • Piatti
  • Parking Area
  • Menu
  • Reservations

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"Iverson Cookies/The Great Cookie has been a DC area staple for decades. It 's been a while since I 've been here, but it felt like a review is long overdue. So I took it upon myself to stop by get some cookies for myself and my parents before I departed for IL a few weeks ago.The ever so popular cookie flavor there is the prized Snickerdoodle cookies. So, of course, I took it upon myself to order a few. I ordered about 8 cookies for $5 or $10 (apparently, they do not allow ordering by the half dozen nor dozen, but by the eights. Such as 8, 16, etc .I was a bit judgy hesitant because the cookies were almost razor thin, and I was used to thicker, regular sized cookies. But as soon as I took a bite, I was shook haha ?? They were so moist, soft, and delightful. Crunchy exterior but the right amount of crunch that it doesn 't take away from the softness/moisture. The right amount of sugar and cinnamon.I think what makes this different from other Snickerdoodle cookies is perhaps the thinness and (I THINK, I could be wrong the possible shortening base.They were so good, I decided not to be selfish and go back in to order my parents some to try ???I will say since it 's been a while since I 've been to Iverson Cookies, I got a bit lost because I could not find an entrance point (I 'll be honest: I forgot haha ? . The entrance point is between Mama Lucia and Chipotle. If you have bad eye vision like me, you 'll have to walk up closer to notice.At the physical establishment, it 's listed as The Great Cookie. On Google Maps, it 's listed as Iverson Cookies.There 's plenty of parking. The best way to get there is to drive or Uber. I am unsure if one can Metro there.Highly recommend whether you 're a DC area native, transplant, or just visiting"