Telefono: +14195920811
Indirizzo: 713 N Perry St, 43545, Napoleon, United States
Città: Napoleon
Menu Piatti: 35
Recensioni: 2165
Sito Web: http://www.spenglers.com
"On paper, Spengler 's was a restaurant I should have absolutely loved. It is a long-running, historic establishment located in an equally historic building filled with lots of local character. Additionally as a mom-and-pop restaurant, it positively exuded the 'small town charm ' vibe that I typically adore. However both times I have had lunch at Spengler 's, the generally clueless wait staff have killed the entire experience for me. The first time I went to Spengler 's I had the lunch special chicken breast sandwich, with a side of macaroni and cheese, a cup of the New England clam chowder, and a Pepsi. When I ordered the sandwich, I asked what came on it, and my waiter had to go ask someone in the kitchen. Likewise when I ordered the cup of soup, I asked a question about it, and he had to go back to the kitchen to ask them. Later, I wanted to use a coupon for a free slice of pie, and you guessed it, he had to go ask the kitchen. The food itself was good in an average-sort of way, and the portions were also averagely good, but it really irritated me that I had to ask every time for refills on my soda, and then it took forever to get them. This meal cost $13.96 before tax and tip, but after coupon, which made it about average in value. My second lunch at Spengler 's was with a different, but equally clueless server. This waitress also had to run and ask someone else when I asked questions about the Hawaiian grilled cheese. Same thing when I asked how to connect to their new wifi. Exactly like my first trip there, I had to ask for drink refills, and each one was a long time coming. The Hawaiian grilled cheese sandwich itself was pretty good, if pricy. PROS: I loved the historic character of the restaurant; the food was pretty average on balance, as were both the portion sizes and prices. CONS: Wait staff. Full stop. Engaging, friendly, knowledgeable wait staff can make or break a dining experience, and both of my trips to Spengler 's were turned from a decidedly average meal into a just OK one by the complete cluelessness of the service. Overall I rate Spengler 's as being OK, and might or might not come back."
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