Phone: +13524372200,+13524514845
Address: 4062 Plaza Blvd Suite 20, 32608, Gainesville, US, United States
City: Gainesville
Menu Dishes: 35
Reviews: 1237
"I went to Chicken salad Chick and ordered two large potato soups. Upon arriving home the soup tasted extremely old possibly burned from the bottom of the pot. I enjoy the potato soup often from the Gainesville Florida location. Today it was different, so when I called to inquire, I was treated as a problem for asking questions. I called to inquire very respectfully about how long the soup is generally out for and or if it is stored until the next day. After I spoke to the person who answered the phone regarding my question who had no idea) The phone was forwarded to The manager .. Clay . Clay, spoke very condescendingly toward me since I was inquiring. He then continued to give me the run around and divert my question and walk me around the bush.. as to how long it is out. I informed him I 'm not looking for free soup.. I 'm just inquiring whether or not it is actually FRESH today... I eat it often and it tastes oddly off. OLD! He proceeded to tell me As I already said finally mentioned to me the soup is out for roughly 6 hours or UNTIL ITS GONE.. No Sir, That was the first time you told me it is out roughly 6 hours.. or we would not still be conversing, Thank you!! He hung up. When calling the number back to ask for the manager 's name, I was sent to voicemail multiple times. Then when answered another employee answered a young lady claims she 's the manager and wanted me to explain the situation againn for a third time. It 's too much! THE SOUP IS OLD and the manager is lacking basic customer service skills. Very unprofessional. Very disappointed! This staff needs coaching!!!"
All prices are estimates on menu.
Gainesville is a vibrant college town known for its lively arts scene and diverse cuisine, often featuring classic Southern dishes like fried chicken, BBQ, and fresh local produce.