Chipotle Mexican Grill

93 Turnpike St, North Andover, Massachusetts, USA, 01845, United States

🛍 Mexican, Salads , Western, Delivery

3.5 💬 15204 Reviews
Chipotle Mexican Grill

Phone: +19786881883

Address: 93 Turnpike St, North Andover, Massachusetts, USA, 01845, United States

City: North Andover

Menu Dishes: 35

Reviews: 15204

Website: https://www.chipotle.com

"I visited the restaurant at around 7:18 PM on March 12, 2024, and ordered a kids' quesadilla meal, a chicken burrito with guacamole, and a chicken bowl with guacamole. To start, the employee didn’t even attempt to properly wrap my burrito; she noticed the tortilla was torn and just paused before putting it in the foil. This felt very careless. Additionally, I ordered a kids' meal, but they forgot to include the kids' chips and drink. My fiancée went back to the counter to let them know about the missing items, and they looked at him as if he were speaking a different language—they seemed confused. He had to explain that the meal is supposed to come with those extras, and even then, they were reluctant to fix it. We ended up with the kids' drink but no chips. Considering that Chipotle isn’t the cheapest option, it’s incredibly frustrating when employees forget or mess up your order. It’s even worse when you directly address the issue with them, and they act oblivious. On top of that, this location was downright dirty. There was no reason for all the tables to be piled with leftover food from previous customers, especially with so many employees on duty. I’ve been to other locations that were more understaffed but had more attentive workers, a better atmosphere, and cleaner surroundings. Please do better."

Full menu - 35 options

All prices are estimates on menu.

Kid's Meals

Lifestyle Bowls

Side Orders

Main Course

Tacos

Chips And Sides

Famous Hot Subs

Subs

Fillings

Taquitos

Quesadilla

Bowl

Tacos*

Pyro Drinks &Amp;Amp; Desserts - Beverages

Featured

Bowls

Kid'S Menu

El El

I ordered a Burrito Bowl, but what I received was disappointing—almost as if it had been messed with. There was a noticeable lack of quality.

Address

Show Map

Reviews

Hansell
Hansell

The worst servers attitude, she was slamming my bowl around because we ask for extra chicken, asked for Lettuce and the reply was you CANT see there is none. The cashier was even worst she notice I was upset and treated me even worst, Thursday 2/8/24 7:50


Nancy
Nancy

I'm so tired of ordering double meat only for them to rip me off. Never order online. Go In and watch them make it. I pulled out all the meat from my bowl and placed it on my food scale, came to 3oz which isn't even *one* full portion, let alone not being double. Absolutely ridiculous.


Sophia
Sophia

The cleanliness of this place is alarming; they really need a health inspector to come in right away. The girl with the face tattoo was quite rude, and honestly, if I'm spending $12 on a burrito, I expect a little more care in how it's prepared—like not emptying the spoon before serving it onto the burrito. View menu


Jonathan
Jonathan

I don’t know what gripe people have against this location, but this is the best Chipotle I’ve encountered in a long, long time. I used to go weekly on my work lunch breaks, and they were never were out of ingredients, lines were fast moving, and they always had chips hot and fresh. This place needs more love!


Sam
Sam

Don’t go to this location if you are using mobile order. You will wait at least twice as long. Also, there is not a single clean table in the restaurant, so don’t come here if you prefer not to have other people’s leftovers all around you. Honestly, just drive the extra 10 minutes to the next closest Chipotle.


Ricardo
Ricardo

We enjoy this restaurant because they rarely run out of ingredients and consistently offer fresh options. The service is generally pleasant as well. We prefer to visit on weekday evenings, as weekends tend to be more rushed. Be prepared for a long wait if you decide to go on a Saturday or Sunday. That said, this remains one of our favorite Chipotles in the area, and we definitely visit regularly. View menu


S
S

The is the dirtiest Chipotle I have ever been to. The first time I went I thought it was awful, but gave them the benefit of the doubt that maybe it was a crazy busy night. Went back again months later and it is just so gross. Food all over the floors, serving area where food is was a disaster, not one clean table. The servers brought out rice and kept looking at each other. It was all watery and rice was uncooked. They didn't care, they still served it. This location needs some help. Someone at corporate really should check this out it.


NUGGET
NUGGET

Ugh. I hadn't ever had a chipotle burrito before. I really should have checked the reviews. (We ordered online and would not have ordered if we saw the state of the restaurant based on other reviews)This was so disgusting.Firstly there was no flavor in the food??? No seasoning, no spice, it was so boring and bland, even the sour cream seemed flavorless some how. The food was barely warm and when I went to eat my very bland, boring chicken burrito, I got a piece of chicken, but actually it was just a big piece of cartilage or bone instead. I was so grossed out I almost threw up multiple times!!! I tried to take out another piece of chicken from the burrito after my stomach had settled and it...


Evette
Evette

I visited the restaurant at around 7:18 PM on March 12, 2024, and ordered a kids' quesadilla meal, a chicken burrito with guacamole, and a chicken bowl with guacamole. To start, the employee didn’t even attempt to properly wrap my burrito; she noticed the tortilla was torn and just paused before putting it in the foil. This felt very careless. Additionally, I ordered a kids' meal, but they forgot to include the kids' chips and drink. My fiancée went back to the counter to let them know about the missing items, and they looked at him as if he were speaking a different language—they seemed confused. He had to explain that the meal is supposed to come with those extras, and even then, they were... View menu

Categories

  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Salads Fresh, vibrant salads crafted with seasonal ingredients, perfect for a light yet satisfying meal. Enjoy a variety of flavors and textures in every bite, from crisp greens to colorful vegetables and delicious dressings. View menu
  • Western Savor the flavors of the West with our diverse menu featuring classic favorites like juicy burgers, succulent steaks, and creamy pastas. Each dish is crafted with premium ingredients for an unforgettable dining experience.
  • Delivery Enjoy your favorite dishes from the comfort of home. Choose from our extensive menu and get it delivered fresh and fast. Perfect for staying in or treating yourself. Quick, easy, and just a click away!

Amenities

  • Wifi
  • Delivery
  • menu
  • Television
  • menu
  • Mastercard

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