Phone: +16788389400,+16788384221,+18775851085
Address: 2911 Chapel Hill Rd, Douglasville I-30135-7142, United States
City: Douglasville
Menu Dishes: 35
Reviews: 1388
"Ordered 4 creations for delivery and the driver delivered 3 empty waffle bowls. When I called to make the staff aware, no apology was given or accountability. I asked for my delivery fee to be refunded and was told that the manager would contact me. Again, no empathy for the inconvenience of having to go and pick up the correct order."
Full menu - 35 options
All prices are estimates on menu.
Dessert
Waffle
A golden, crispy waffle served warm, perfect with syrup or topped with berries and whipped cream. A delightful breakfast treat!
Milkshakes
Creamy milkshake made with premium ice cream, blended until smooth, and available in a variety of classic and creative flavors.
Cheesecake
Creamy, rich cheesecake with a buttery graham cracker crust and a smooth, sweet topping.
Signature Creations
Founders's Favorite
Chocolate ice cream with pecans, brownie chunks, caramel, and fudge.
Cakes
Creamy Desserts
Coconut Cream Pie
A rich and creamy pie with layers of coconut custard, fluffy whipped cream, and topped with toasted coconut flakes.
Tubs
Desserts
Birthday Cake
Classic vanilla cake with rainbow sprinkles and creamy frosting, perfect for celebrating life's special moments.
Chocolate Ice Cream Creations
Ice Cream Cakes
Seasonal Ice Cream Signatures
Mexican-American Food
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Banana Dessert Delights
Polar Shakes
White Chocolate Desserts
Sinless Ice Cream Creations
Ice Cream*
Signature Sundaes
Cheesecake Desserts
Signature Creations (Large Cup Sizes)
King
I really enjoy the ice cream here, but the service at this restaurant is terrible.
Address
Reviews
Devon
I ordered a birthday cake for my daughter's birthday and it was the best ice cream cake we have ever had! It was absolutely perfect. The staff is always friendly.
Jessica
The ice cream was great but the waffle cone was stale and it was paper thin. The ice cream was melting through the cone before we could get out the door to leave.
Ey
The staff at this restaurant is delightful and the ice cream is always fresh. Just be mindful that it can get quite crowded, so plan your visit accordingly. The staff does a great job of keeping the line moving smoothly. View menu
lyndsey
If I could give this establishment a 0, I would, but that’s not possible, so I give them a 1. I asked for Oreos and she put in 4 brownies. Despicable. SMH. Then she proceeded to check me out like nothing was wrong. It was mid tbh. *rolls eyes causally*
Tammy
Don't give 5 stars often but have no complaints.....Very busy, line at the door but moved fast and workers efficient, didn't skimp on portions. $15 for 2 waffle cones medium size. Totally Smashed, can you tell!!!! Lol Only thing.... I wish they had outside sitting.
Lacresha
The service at this restaurant is fantastic. The establishment is extremely clean and the staff are exceptionally polite. They are patient, well-informed, and provide excellent recommendations. The service is efficient and the health inspection rating is consistently an A. View menu
Felicia
I had a terrible experience with the service at the Capel Hill Rd location in Douglasville, GA on 8/5/23 at 4:30pm. Despite having 3 employees working, only one was assisting the long line of customers. When I inquired about speaking to a manager, I was informed that the restaurant was self-managed and no manager was on site.
Dante
The customer service at this restaurant is excellent. Even though I arrived just 10 minutes before closing time, the staff happily took my order with a smile and helped me choose the best ice cream. I always have a great experience at this place and it never disappoints. Thank you to the manager and staff at Coldstone Creamery.
Niki
Ordered 4 creations for delivery and the driver delivered 3 empty waffle bowls. When I called to make the staff aware, no apology was given or accountability. I asked for my delivery fee to be refunded and was told that the manager would contact me. Again, no empathy for the inconvenience of having to go and pick up the correct order. View menu
Douglasville
Categories
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
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Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more. View menu
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Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
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Takeout
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Delivery
- menu
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Accepts Credit Cards
- menu
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Wheelchair Accessible
