Phone: +19013963400
Address: 4641 Millbranch Rd Memphis, TN 38116, United States
City: Memphis
Menu Dishes: 35
Reviews: 186
"**Warning: Do Not Shop Here!** This establishment clearly prioritizes making money over customer satisfaction, showing a complete lack of integrity. My family and I decided to order 70 wings from here on Saturday, May 7, 2022. Unbeknownst to me, another family member had already ordered and paid for wings. Upon finding out, I promptly called back within 10 minutes to cancel my order. It's important to note that when placing large orders, they require payment upfront, which I had done using my debit card over the phone. I requested a refund and was told that no manager was on duty at that time. I left my name and number, and I was instructed to call back on Monday, May 9, to speak with the manager. When I called around 1 PM that Monday, the representative requested the same information again. The manager then said she would need to confirm the details with the staff member I spoke with and that she would call me back. However, despite them having my phone number, I have not received any calls back since then. As of now, it is Thursday, and I am still waiting for my refund of $87.72, which they owe me. Their greedy approach and poor customer service are unacceptable. Additionally, the wings purchased by my other family member were disappointing—poorly seasoned, overcooked, and lacking in flavor. In today's world, businesses need to prioritize both product quality and service. Please think twice before shopping here!"
All prices are estimates on menu.
Memphis, known for blues music and historical sites, offers iconic barbecue ribs, pulled pork sandwiches, and soul food like fried chicken and sweet potato pie.