Donatos Pizza - Menu

3851 Kenesaw Drive, Lexington, 40515, United States Of America

🛍 Meat, Pizza, Cheese, Italian

3.5 💬 734 Reviews
Donatos Pizza

Phone: +18592716666

Address: 3851 Kenesaw Drive, Lexington, 40515, United States Of America

City: Lexington

Menu Dishes: 35

Reviews: 734

Website: https://www.donatos.com/menu?location=97

"I arrived just five minutes before the estimated completion time and drove home for about five minutes. As soon as I opened the food, I found it was cold, the cheese was hard as a rock, and it was floating in a pool of pizza sauce. The bun was also cold and soggy. I decided to give them one last chance due to the convenient location, but this was now the fifth time on different occasions that the food was inedible. I’m done with Donatos for good!"

Full menu - 35 options

All prices are estimates on menu.

Pizza

Oven Baked Subs

Dessert

Salads

Signature Thin Crust Pizzas

Shareables

Extras

Subs

Pepsi Products

Small Classic Pizza

Thin Crust Pizzas

Chicken

Most Popular

Calzone (Pizza Wrap)

Antipasto

Calzones And Rolls

Craft Pizzas

Made Fresh Daily Salads

Wes Wes

Waited on hold for 15 minutes, never got through to a person. Crazy how hard it is to order a pizza!

Address

Show Map

Reviews

Anne
Anne

Tonight, I ordered a sandwich along with two orders of their lava cake. I waited for an hour, but my order never arrived at the expected time.


Chris
Chris

The estimated delivery time given when ordering online doesn't reflect how busy the restaurant actually is. However, I really enjoy their food.


Caroline
Caroline

I placed a pickup order, and the staff member at the counter was incredibly friendly and helpful! I was also very satisfied with the food and the variety of crust options available! View menu


Alex
Alex

They called to inform me that, although their system lets them accept cash orders, they're unable to fulfill them. It's surprising, as pizza places are typically known for being cash-friendly.


Wintersun
Wintersun

I placed my order online and picked it up at the drive-thru. It was absolutely delicious! The light sauce I requested was perfect, and the pepperoni tasted great. The person at the window was really friendly too.


Emily
Emily

I ordered a pizza for Father?s Day to celebrate with my dad and they got it wrong even after clarifying it with them three times while ordering. Then when I called in it took 10 minutes before a manager came to the phone and he didn?t even apologize for themistake. View menu


Tyler
Tyler

I've lost count of how many times I've tried to give this place a chance, and it's honestly ridiculous. From top to bottom, this restaurant needs new management! They clearly don't prioritize orders. I placed an order half an hour ago, and now it’s been over an hour with no update! I can't believe I decided to try again—what a joke!


Matt
Matt

I playfully added a note to my online order mentioning that they had forgotten the 2-liter soda during my last visit (which they did), and to my surprise, they actually brought me one this time. I really appreciate that gesture! The food is consistently delicious as well. They clearly take pride in their offerings and their customer service. Thumbs up!


Dennis
Dennis

I arrived just five minutes before the estimated completion time and drove home for about five minutes. As soon as I opened the food, I found it was cold, the cheese was hard as a rock, and it was floating in a pool of pizza sauce. The bun was also cold and soggy. I decided to give them one last chance due to the convenient location, but this was now the fifth time on different occasions that the food was inedible. I’m done with Donatos for good! View menu

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Visa Card
  • Mastercard
  • menu
  • American Express
  • menu

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"Update 8.20.22: One of the managers from Malones called me after reading my two-star review. He was courteous and apologized for our recent visit (read below . I wanted to update my review with FIVE stars. An establishment that cares for their customers deserves a pass now and then. We will be back. I’ve added some photos of some of our visits over the years along with the letter from corporate. Good job, Malones! Original review: First, let me start by saying we’ve been fans of Malone’s for over twenty years, and with four children, we’ve always counted it as a splurge, but Malone’s is their favorite restaurant to celebrate birthdays. We are always pleased with their exceptional service, every table having several waiters to help, and even the manager stopping by your table to check if you had a great experience. Last night, (8.13.22 our daughter was turning 21 and like usual, Malone’s was her choice, talking about it for weeks and planning what she would order. When our dinners arrived I was immediately surprised at how poorly plated my daughters twin filets looked. They were slapped on a plate, not cleaned up — gravy spread all over — making it look like it came straight from a frozen food box. Normally, we take photos of our choices but I didn’t even bother since her plate looked so unappetizing. Also, she ordered a baked potato that arrived on a separate plate, making it very awkward, switching from one large plate to another and so on. I was so sad for her. I’m not sure exactly what happened last night but it wasn’t what we expected AT ALL. Other issues — my husbands beer arrived midway through his meal, the birthday cookie dessert was melted (since the waiter set it on the hostess desk while he served water and bread to another table . We told him NUMEROUS times that we were NOT in a hurry so there was little need for him to bring the dessert with another tables drinks… it made no sense . Speaking of the waiter—despite the several snafus, we tipped correctly (20% , because we know hospitality is a difficult job, especially on a busy Friday evening. Having said that, he wore a larger mask, making it difficult to hear him in the loud dining area. He also wore kitchen food-grade gloves (the noisy, uncomfortable ones , and honestly, neither of those things bothered us. The issue was watching him fumble while wearing the gloves, pulling an open soy sauce bottle straight from his apron pocket — really? I declined the sauce. If he was so worried about germs, having the open bottle in his pocket is a red flag that being sanitary was not his main goal. The whole thing was just odd. If you’re going to wear a mask and gloves—fine—but choose a job in the restaurant where you aren’t expected to be heard or understood. The best part tho, I’m kidding, was going to the ladies room to find NO toilet paper —NONE—in either stall, and having to use the only two remaining seat covers as a waste paper. C’mon? The floors were wet and I’ve already broken a hip in my life so that was frustrating getting out of there. Was the food good, aside from the steak, yes, it was. Will we be back? I don’t think we will for a celebration. Which is sad. I hope this location can give us a better experience if we return. We were all just disappointed, and the manager would have known had they simply stopped by our table and asked. You know, like they usually do."