Freddy's Frozen Custard Steakburgers

841 TX-337 Loop, New Braunfels, TX 78130, United States, 78130-3512

🛍 Cafés, Steak, American, Fast Food

3.7 💬 5843 Reviews
Freddy's Frozen Custard Steakburgers

Phone: +18306272626

Address: 841 TX-337 Loop, New Braunfels, TX 78130, United States, 78130-3512

City: New Braunfels

Menu Dishes: 30

Reviews: 5843

Website: https://www.freddys.com

"Your employee Kaija was extremely rude and told me to hold on three times when I requested to have my last part of my order filled(sundae). When there was no line, she was far more interested in restocking the fry sauce that was already 3/4 full than to serve me. When a line did start, she refused to even acknowledge me at the counter. Very poor performance, task and time management. The other employee that came in however, she was VERY prompt and helpful, though i didn 't catch her name. As a veteran, I 'm very disappointed that this is how people are treated nowadays."

Full menu - 30 options

All prices are estimates on menu.

Dessert

Burger

Sandwiches

Frozen Custard

Entrées

Ice Cream*

Fried Potatoes

Hot Dogs

Gourmet Burgers

Broast Boneless

Chicken Tenders

Popular Products

Combos

By-The-Bottle

Jerry Jerry

Your sundae is truly a delight. Keep making them, and I'll keep ordering!

Address

Show Map

Reviews

Jerry
Jerry

The Chilli Dog was yummy. Ive ordered it before and was pleased. Have the sundae in the freezer. To full to eat it yet but nobody makes a better sundae


Добринка
Добринка

I waited on line for 40 minutes. My burger was SALTY and overcooked with two whole slices of onion. Fries were warm and tasty. Restaurant was out of strawberries for shakes.


Jerry
Jerry

The steakburger was delicious, and the Dr. Pepper was nice and cold. I’m saving the sundae in the freezer for later. You’re the reason I order from you! Your sundaes are the best I’ve ever had. View menu


Ed
Ed

I usually enjoy Freddy's burgers, but today was a different story. I ordered a steakburger with cheese and no pickles, but what I received was a cold, dry burger without cheese or any condiments, and it was piled high with pickles. The onion rings weren't much better—clearly not fresh at all.


Lane
Lane

Freddy's is always a great choice! Our service was exceptional! Katy, our server, was fantastic! She took her time to answer all of our questions and was both attentive and cheerful. We’ve dined at several restaurants in the New Braunfels area over the past two years, and this was definitely one of our best service experiences!


Serenity
Serenity

Unfriendly service. The person who took the order sounded like he had the worst day or disliked his job. I ordered several items, one of them the signature shakes Dirt n’ Worm. Yet, I got a vanilla ice cream shake…I don’t go to Freddy’s often but it seems like my order is wrong more often than right. I didn’t go back for a refund because like some of the other reviews, employees make it seem like the customers fault and it’s like we are inconveniencing the employees for the mistake. View menu


Kade
Kade

my sister and I visited this place on the 2/20 and there was a situation with an irrational and irate customer that the personal treated incredibly well. I was impressed by the administration and their quick actions to call the police and treat everything, although there were only three of them. I wish there were current signs at the door too hours, but otherwise I enjoy my experience at this place. I could not see the name of the three girls on the personal, but I think they deserve a recognition.


Helmer
Helmer

we stopped on the way back from the river, there was a bit of a line on the road thru, but we have nothing to do with that waiting. we were never so excited that we were pretty excited to try it. we had the double speck steak cheeseburger, fries are really thin, but had good season! the wife tried the chili cheese pommes, but she said it needed more taste. we also ordered the chocolate brownie gaumenbeton, so good. also try the pbc b, erdnussbutter and bananenbeton, which was also so good. lady at the window was very nice.


Celestino
Celestino

Your employee Kaija was extremely rude and told me to hold on three times when I requested to have my last part of my order filled(sundae). When there was no line, she was far more interested in restocking the fry sauce that was already 3/4 full than to serve me. When a line did start, she refused to even acknowledge me at the counter. Very poor performance, task and time management. The other employee that came in however, she was VERY prompt and helpful, though i didn 't catch her name. As a veteran, I 'm very disappointed that this is how people are treated nowadays. View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Delivery

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"Update: I still stand by everything in my original review but I will add. Our work group picked to eat here again a year later. I was DREADING it, but ... It's actually a really nice dining experience when the weather is cooler and flies aren't swarming the table, which was the case this time. I was so relieved. Don't go when it's hot!! Our server was an angel and very sweet and attentive, so my review is completely about the atmosphere and not her. It's hard for me to fathom that there is a restaurant in Texas that doesn't have AC. Even harder to fathom that said restaurant would be so popular. And this was a day that was NOT triple digits so I can't imagine what it's like in the dead of summer. Especially with a bunch of people (like ourselves) who have most likely been floating in the sun for over four hours down the Guadalupe river. I'm usually cold and bring a jacket in my car for places I go that are super cold from AC, so I'm not hot natured. I was ROASTING the entire time. I highly recommend the bathroom. I was desperate for relief from the heat and thought, surely the bathrooms have AC. Thank the heavens it did. I asked an employee, who had also gone there to cool down, how many times a day ambulances had to come treat heat stroke victims. She actually confirmed this was a frequent occurrence. These POOR servers!!! In fact, while we were there they had to put ice packs on another person at another table. I downed at least three or four glasses of ice water along with a cold Topo Chico. Flies everywhere swarming our food. Flies were the the thing that finally made us give up and leave. I would have taken the rest of my pasta salad but alas, one fly that I tried to shoo away had settled in and was not going anywhere. So it got left. I ordered the cold pasta salad because putting something hot in my mouth seemed unimaginable to me. It was, I will say, absolutely delicious."