Grotto Downtown Houston

1001 Avenida de Las Americas, Ste A Houston, TX 77010, 77010-6014, United States

🛍 Soup, Meat, Italian, Seafood

4.3 💬 2890 Reviews
Grotto Downtown Houston

Phone: +17136580752

Address: 1001 Avenida de Las Americas, Ste A Houston, TX 77010, 77010-6014, United States

City: Houston

Menu Dishes: 29

Reviews: 2890

Website: http://www.grottorestaurants.com/

"Okay, here you go. Got seated at 7:30 right on time of reservation. Ordered a glass of wine and an espresso. Took 30 minutes to get these. We ordered our meal at the same time we ordered wine. Caesar Salad, Lobster Bisque Soup, and the Grouper. My wife ordered a pasta dish. After 45 minutes our entrees came out, appetizers never made it. We asked the person that brought out food (not our server) about the appetizers. He said he didn’t know about them, so we asked for manager to stop by table. She came by and said that she would take care of it. She took the entrees back and said they would make fresh ones while we had our appetizers. The salad was brought out to the table promptly. After 20 minutes neither our waiter ever showed back up with soup, entrees or to check on us. In the defense of the waiter, he said he had only been there a week, possibly in over his head to be waiting on multiple tables. Manager just flat out failed! Never came back till we asked for her again. She said that they were just waiting for us to finish salad before they brought soup, but they never came by to see if we’d finished or they would’ve known we’d been finished for 10 minutes. We decided to leave because we’d already been there for so long and it clearly wasn’t getting any better. Unfortunately the manager was defensive about the fact that no one had checked on our meal for the second time and even though she took care of the salad we did pay for our drinks and she was saying she was sorry but you could tell in her tone that she was angry and didn’t care that the service was bad. Definitely won’t go back, at least until the management is different."

Full menu - 29 options

All prices are estimates on menu.

Pasta

Pizza

Indian

Salads

Crepes

Salad

Gnocchi

Rice

Entrées

Uncategorized

Meat Dishes

Goat Dishes

Burger

Fish Dishes

Starters

Small Plates

Chicken

Chicken Dishes

Cocca's Grinders

Baked

Loyd Loyd

Good atmosphere, a little noisy and close seating. Food was good.

Address

Show Map

Reviews

jeremy
jeremy

Always an excellent meal, very good wine selection and great service. Worth trying.


jeremy
jeremy

Good food, good wine selection, service a bit unpredictable during this visit but I’ll return.


Ylene
Ylene

It’s was very nice and the food was good. The service was very nice and the place was very clean View menu


Fernando
Fernando

They need to give better training to their staff. The are not friendly to customers and also the service is slow.


Christian
Christian

Good food, portions on small side, 2x wait staff is good enough but not much personality, like, don’t want to be there.


Kevin
Kevin

May I say the atmosphere at night looks amazing! Food was astoundingly delicious, I got Meatballs to start things off which were amazing and then got a Margherita pizza which was even better. View menu


Drew
Drew

Great food. Beat lobster bisque I have had in a long time. Asked for a patio table and got forgotten about. Had to go up front to ask for a waiter after about 15 minutes. After that it was a great experience.


Tiffany
Tiffany

Service was very slow took forever to get a cocktail and appetizer. Don’t order the Calamari it’s a disappointment. Mussels were good but the risotto lacked flavor. Steak was good. I wouldn’t go back on my own merits. Plenty of other choices with attentive service. The waiter didn’t even offer dessert he just brought the bill.


Steve
Steve

Okay, here you go. Got seated at 7:30 right on time of reservation. Ordered a glass of wine and an espresso. Took 30 minutes to get these. We ordered our meal at the same time we ordered wine. Caesar Salad, Lobster Bisque Soup, and the Grouper. My wife ordered a pasta dish. After 45 minutes our entrees came out, appetizers never made it. We asked the person that brought out food (not our server) about the appetizers. He said he didn’t know about them, so we asked for manager to stop by table. She came by and said that she would take care of it. She took the entrees back and said they would make fresh ones while we had our appetizers. The salad was brought out to the table promptly. After 20... View menu

Houston

Houston

Houston, USA, is a vibrant city known for its diverse culture and cuisine, featuring Tex-Mex, barbecue, and seafood. The city's culinary scene reflects its rich blend of Southern and international influences.

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience. View menu
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Beer
  • Wine
  • menu
  • Amex
  • menu
  • Wifi

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