Phone: +17167367381
Address: 19 E Main St, 14775, Ripley, US, United States
City: Ripley
Menu Dishes: 35
Reviews: 2198
"This will be a long one!!! I have based this review off of two trips to this establishment. The first visit was a Mothers Day brunch, what a disaster that turned out to be. The food was absolutely atrocious and the service was sub par at best. I paid almost 140 dollars plus an 18% gratuity for 5 people to eat undercooked food that my son choked on with no compensation offered. Only at check i was offered to leave a tip on top of the gratuity I already paid. So fast forward a year or two later. We decided lets give them a second chance. We were not greeted or sat which is fine but at least say something like seat yourself. We ordered our food 4 of us, my wife got a club sandwich , one son got a bacon cheeseburger , one son got a Stackhouse burger , and I ordered the sausage sub with peppers and onions. They brought out the boys food first which i commend because kids should get there meal first. My one sons burger was suppose to have Swiss on it, once it was discovered the waitress took it back and brought it back out within 5 minutes. There is no possible way they replaced his burger especially when I could see the shreds of Cheddar still under the Swiss cheese and it was extremely dry. My other sons burger came out with bacon that was so burnt the entire table could smell it and it made him not want to eat his food at all. We ordered them a basket of fries to share and they forgot them but placed a small pile of greasy fries on the one sons plate. All of our fries had a pile of grease on the plate underneath them. My sausage sub tasted like it was parboiled for hours almost mushy, but they managed to burn it so bad on the outside to represent that it was grilled. Also the waitress brought us plenty of tartar sauce honest mistake) but when I walked up to exchange it for the ranch cups we ordered, I witnessed the cook or owner not sure which one, call all the waitresses in the back to tell them cheddar comes on the Stackhouse burger. He was wrong because the menu clearly stated Swiss. Sad part is the cook or Owner chose to put out all this food that looked and tasted absolutely terrible and then tried to blame his wait staff for his incompetence, shame on you. Also i don't want to hear we were busy, there was two tables of two and a guy at the counter and my family of 4. Do not go here they do not care. If they did they would have never sent food like that out to a paying customer. So for lunch I paid 86 dollars and some change with tip for four meals that were basically inedible. Meeders I hope you see this and do better because you are suppose to be a community staple, after these experiences I would rather eat elsewhere."
All prices are estimates on menu.