Phone: +14133177142
Address: 64 Hancock St, 01109, Springfield, United States
City: Springfield
Menu Dishes: 35
Reviews: 2414
"I waited for a door dash for here for over 20 minutes. Came back inside and they just dropped a empanada and fries. A extra 10 minutes. It?s sad because I have to miss out on other orders because I have to wait here. Door dash gives a pick up time andfor every order. Every order I gotten here is never ready. I won?t be picking up from here any more. I?m not saying theyaren?t working hard in here but if you can?t make the pick up time. Then don?t accept door dash orders. Or get more workersduring lunch time. EDIT reply to the owner as a long time dasher, the app provides US with a pick up time as to when thefood should be ready or on a pick up shelf. This store is the longest wait I EVER EXPERIENCED. There?s NO REASON AS TO WHY anydasher has to wait past 20 minutes after the pick up provided time. 5 minutes is more reasonable. But I?m not here to saynobody isn?t working hard back there. Just adjust ur staff when needed. or don?t accept ALL door dash orders if ya can?t makethem on time. Is not as simple as declining an order WHEN THERES a PROVIDED PICK UP TIME. But no worries I?m not returning tothis store. SIMPLE. Good luck fellow dashers who pick up here."
All prices are estimates on menu.