"Great food, awful service! To start, if you are planning on taking a large group (8 or more) here, they will place a 18% service charge on your ticket. This wouldn't necessarily be an issue, however, they did not inform us of the charge until after we had all finished our meals. Don't get me wrong, the food was great, but they had no right to wait until we had all eaten to tell us this important information. To add to this, the servers rarely checked on us. We were one of three groups there and most of the staff was standing around. They did not ask any of us for refills except for our one group member who ordered a root beer, which is apparently the only soft drink they charge for refills on. When it came time to pay, we split the check. There was 4 of our 9 members on one check and it was over 90 bucks (we all ordered a burger, or sandwich, and fries). We paid with an 100, and asked for our change. The server did not bring our change back to us and then seemed flabbergasted when we asked again. It was a great place food wise, the service was just simply unacceptable."