Phone: +15404326662
Address: 101 Burgess Rd, 22801, Harrisonburg, United States
City: Harrisonburg
Menu Dishes: 35
Reviews: 2736
Website: http://www.ocharleys.com/
"The reason I'm giving this O'Charley's a two star review is purely based on the level of service we received. The food was decent but our waiter was unprofessional. When we got there our party of 6 was seated quickly, there only seemed to be a handful of other parties seated. The server came and got our drink orders and once he'd returned we were ready to place our appetizer and meal order. We gave him our two appetizer orders and wanted to give him our dinner order when he told us he'd put the appetizer order in and left. 5 minutes later he returns to confirm the appetizer order, giving us the impression that our order was never actually sent back to the kitchen. Our appetizer comes out in an reasonable amount of time and our server takes our dinner order. We wait for what seemed like an unreasonable amount of time given the lack of people in the restaurant and finally our food arrives. Halfway through dinner our waiter comes out and askes if we'd like to order dessert, we did not, and he leaves, only to come back with the check. I feel like we were poorly attended to at the beginning of the evening and frustrated that we weren't able to put our meal order in with our appetizer as it would have saved some time between the starter and the main course. Also, we felt rushed at the end with the waiter asking if we wanted dessert halfway through our meal and leaving the check."
All prices are estimates on menu.
Harrisonburg, nestled in Virginia's Shenandoah Valley, offers a taste of Southern comfort food, including fried chicken, country ham, and locally-sourced farm-to-table dishes.