"I visited the restaurant for lunch with three friends. One of us received a hamburger immediately, while I waited about five minutes for my three-piece chicken dinner. After 40 minutes, they began bringing out the chicken orders. One friend received her two-piece chicken dinner, but the last member of our group still hadn't been served. An hour after placing the order, I went to inquire about her meal, and that’s when the manager on duty started shouting at the staff, particularly targeting the young woman who had taken our orders. She hadn't done anything wrong, and it was distressing to watch the manager berate the employees, getting louder and more aggressive as he continued. As customers, we felt uncomfortable and stressed, and we really felt for the staff who didn’t deserve such humiliation. With patrons around us also silent during this outburst, the whole atmosphere was tense. Though I’m just visiting for the holiday weekend, I won’t be coming back. When our fourth friend finally received her chicken, it was overcooked and dry, although she did get some complimentary pie to take home."