"Jordan informed us that he could split us into groups of 5 or 6 and that the wait would be approximately 30 to 35 minutes. We agreed to wait, but after 45 minutes, during which over 100 other patrons were seated, I returned to the host stand and requested to be seated with 2 or 3 members of our party at separate tables, whatever would get us in faster. I was then told that separating the party would actually take even longer, and Jordan reiterated that I had been told the wait would be 35 to 45 minutes.
While waiting, I overheard him offering other customers the option to be seated in the bar area, which is on a first-come, first-served basis. Frustrated, I asked to speak to a manager, but after waiting for 5 minutes without any response, we decided to leave. After an hour with no call, we chose to dine at Buffalo Wild Wings instead, where we spent $300. Jordan's attitude bordered on rude, and he seemed annoyed when answering my questions, never even mentioning the bar area as a potential seating option. Overall, service and atmosphere received a rating of 1."