Phone: +14068734145
Address: 609 West Main Street, Cut Bank, 59427, United States Of America
City: Cut Bank
Menu Dishes: 35
Reviews: 734
Website: https://locations.pizzahut.com/mt/cut-bank/609-w-main-st
"During this time, another gentleman arrived, but the waitress still failed to acknowledge either of us. I found her behavior quite unprofessional; she clearly didn't understand that customers should come first. Eventually, one of the cooks approached me to take my order, and I thanked her after paying, yet the waitress still didn’t make eye contact or speak to us. As I was leaving, I noticed the family of four getting ready to leave as well. I asked the lady if they were heading out, and she confirmed they were. It was clear she was upset, and though I didn’t feel it was my place to do so, I apologized to her for whatever the waitress did. Her husband chimed in, stating they had waited over half an hour without receiving any service. They were only given menus upon being seated, and the waitress never offered them drinks or anything else during their entire stay. I believe the waitress needs proper training in customer service; her lack of skills was evident. I sympathized with that family for having to endure over half an hour without being attended to. It was baffling to see the waitress leaning against the counter, writing on a notepad as if her customers weren't important to her. Pizza Hut really needs to improve its hiring practices or at least ensure that there’s someone available to help customers. That family should not have had to leave under those circumstances! I felt compelled to share this experience because it was incredibly frustrating!"
All prices are estimates on menu.