Pizza Hut - Menu

1501 A&B, Maryland Ave NE, 20002, Washington, US, United States

🛍 Pizza, Lunch, Pasta, Cheese

2.8 💬 1717 Reviews
Pizza Hut

Phone: +12023963300

Address: 1501 A&B, Maryland Ave NE, 20002, Washington, US, United States

City: Washington

Menu Dishes: 13

Reviews: 1717

Website: http://www.pizzahut.com/

"Worst customer service I have ever experienced. I'm here on a business trip. Ordered a pizza at 6:15pm and did not receive it until. 9:30pm I called to talk to someone at the store location she was rude and unprofessional. She proceeded to tell me there was nothing they could do about me receiving my pizza 3 hours later mind you this after I've paid and waited for 2 hours. Then she puts her manager on the phone who is also unprofessional and gives me attitude by saying Yes I'm here go ahead I'm listening She then says to me we don't have control over that and we can't do anything to fix it that they don't have drivers and they use door dash to deliver there pizza. If this was the case. I wouldn't have ordered from the place! If this is the best DC has to offer I am unimpressed. The store manager should be ashamed to have people like this working in there store with such poor customer service. The pizza arrived 3 hours later cold and hard. Me and my family could not eat this and therefore wasted money on this establishment. Don't waste your time if your reading this. I will reach out to corporate about this matter and I'll make sure everyone knows what a horrible place this is! I would give no stars if I could! AND TO THE ONWER DONT BOTHER RESPONDING TO ME SAYING YOU APPRECIATE MY FEEDBACK!!! FIX THE PROBLEM DONT PATRONIZE ME WITH WORDS THEY MEAN NOTHING AFTER YOU TOOK MY MONEY AND GAVE ME TRASH FOR FOOD!!!"

User User

The pizza arrived smashed and cold. The cinnamon buns were cold and smashed.

Address

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Reviews

User
User

Friendly service and food ready when I arrive and the clerk was very courteous.


User
User

I ordered my pizza at 5:34 and it was not delivered until after 7:00 clock. while the pizza itself was decent, it was hardly warm until then.


User
User

I ordered my grandson, it was a wait and the command was mixed. it was given to the wrong customer. she was kind enough to talk and say I didn't order that. except that my grandson enjoyed his pizza. View menu


User
User

incredibly rude and uncooperative staff. I cancelled my order after waiting for an hour and forty-four minutes, and they sent it at night at 11 o'clock, forty minutes after that, which caused only more problems. I put my order at 20:30. the personal was incredibly rude.


User
User

My orders are always hot and fresh, also the one time that there was a slight mix up they sent me a fresh hot pizza just as fast. Today even with the snow it said 116-125 minutes or so for deliver but my order was here in under an hour and super hot and fresh with a ice xild soda. I love my pizza hut!!


User
User

I have chosen the option for Contactless/Curbside pickup. I followed the instructions on the email and waited about 10 minutes. then I called and spoke to a representative. they advised that they alerted the load. I waited five minutes and no one ever came out. I finally went to the opposite of contactless/shortsid pickup. View menu


User
User

Location is so ghetto, I ordered pizzas to be delivered not only where they wrong but they were cold, messed up and this location wouldn’t send new pizzas, they said I had to reorder and request a refund which comes in 1-3 days. Like how do you mess up plane cheese pizza. The breadsticks were crushed and cinnamon rolls were also cold. Worst experience ever.


Tijuana
Tijuana

I went to Pizza Hut on Sunday, May 15, 2022, located on Maryland Ave. NE in Washington DC, behind Safeway. I placed my order over the phone while I was on my way there. I decided to order the Dinner Box, which included two pizzas, a choice of one pasta, breadsticks, and boneless chicken. It was delicious, and the food arrived in a long box and was still hot. The price was reasonable, and I appreciated that I could add or make changes for a small fee. The Dinner Box is a fantastic idea!


User
User

Worst customer service I have ever experienced. I'm here on a business trip. Ordered a pizza at 6:15pm and did not receive it until. 9:30pm I called to talk to someone at the store location she was rude and unprofessional. She proceeded to tell me there was nothing they could do about me receiving my pizza 3 hours later mind you this after I've paid and waited for 2 hours. Then she puts her manager on the phone who is also unprofessional and gives me attitude by saying Yes I'm here go ahead I'm listening She then says to me we don't have control over that and we can't do anything to fix it that they don't have drivers and they use door dash to deliver there pizza. If this was the case. I wou... View menu

Washington

Washington

Washington, D.C., is the U.S. capital with iconic landmarks like the White House and Capitol. Typical eats include half-smokes, a sausage delicacy, and diverse international cuisines.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Lunch Delight in our lunch offerings, where fresh ingredients and global flavors come together to create satisfying meals. Choose from an array of salads, sandwiches, and hearty entrees for a midday culinary escape. View menu
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.

Amenities

  • Cafe
  • Television
  • menu
  • Accepts Credit Cards
  • menu

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