Phone: +13016697399
Address: 2950 Donnell Dr, District Heights, MD, 20747, DISTRICT HEIGHTS, United States
City: DISTRICT HEIGHTS
Menu Dishes: 33
Reviews: 434
"It's crazy how often I still patronize this black business, even though I continue to get horrible customer service. The children are always great to talk with, but the lady manager/owner just has such bad energy and customer service. The kidsalways look like they're furious of her. The lady never smiles, never greets, gives one word responses, and she always has thisenergy like we are bothering her. I took my kids twice in the past month. The first time I originally ordered the smallest cupfor my toddler. That cup comes with only 2 flavor choices, but I asked if I could split a flavor in half so that my toddler cantry 3 colors he wanted. I also offered to pay $1+ as an additional fee. The lady said no. Straight like that! Check this outthough, the next size up was a dollar more and came with 3 flavors!!! She didn't even offer it to me. What are you doing woman?!However, the young lady (minor) who served us was pleasant so I left a tip, hoping it went to her. The second time I went wasthis past week. Same energy from the lady manager/owner and she didn't greet us just like any other time. Upon getting my changeI asked her if she could break one of the bills down for me. Her response was that she didn't have that many ones left, but shenever said yes or no. I was laughing so hard inside because I was telling myself she just threw their tip out the window.Luckily she handed me that bill broken down because otherwise a tip wouldn't have been left. I guess she figures black folkswill continue coming no matter what, because that's exaclty what is happening. Us black folks are the ones keeping those lightson. You have to do better!! Again, thanks to the children that continue to greet us, are courteous and give us a reason to comeback. However, if it happens again, where I'm at in my life today, the kids could scream RITAS all day, but I will findsomewhere else until the other locations open again. Please improve the service or hire someone else to interact"
Full menu - 33 options
All prices are estimates on menu.
Sugar-Free Italian Ice
Dessert
S'mores
A delightful campfire treat with melted chocolate, toasted marshmallows, and crispy graham crackers in perfect harmony.
Key Lime menu
A zesty and refreshing dessert with a tangy key lime flavor, nestled in a crispy graham cracker crust.
Cheesecake
Creamy, rich cheesecake with a buttery graham cracker crust and a smooth, sweet topping.
Blueberry Pie
A delightful blend of fresh blueberries enveloped in a flaky, golden crust, perfect for a sweet indulgence.
Desserts
Pumpkin Pie
Creamy pumpkin custard with warm spices baked in a flaky, buttery crust.
Birthday Cake
Classic vanilla cake with rainbow sprinkles and creamy frosting, perfect for celebrating life's special moments.
Chocolate Chip Cheesecake
Creamy cheesecake studded with rich chocolate chips on a crunchy graham cracker crust.
Blendini
Salads
Cantaloupe
Sweet, juicy cantaloupe slices, fresh and refreshing.
Frozen Custard
Orange Cream
Silky smooth blend of fresh orange and creamy vanilla, perfect refreshment to brighten your day.
Soups
Coconut Cream
Smooth and creamy coconut dessert topped with whipped cream and toasted coconut flakes.
Ice Cream & Desserts
Wrap
The Italian Wrap
The Italian Wrap is a combination of savory meats, fresh greens, and rich cheeses wrapped in a soft tortilla.
Coffee And Specialty Drinks
Mix-Ins
Ice Creams
Cupcake Flavors
Chocolate, Sweets And Biscuits
User
"Even though the service was somewhat slow, the wait was definitely worthwhile..."
Address
Reviews
Vicki
The custard itself was good, however the wait and the price wasn?t worth the visit.
Vicki
Always a good time when grabbing some Water Ice. It sells itself on a hot day. PEACE
User
The staff was incredibly friendly. I highly recommend trying the Reese's concrete; it was absolutely delicious! View menu
Vicki
The machine broke while I was there but the workers got right on it and fixed it within 10 minutes. Custard came out tasty.
Vicki
Friendly staff. Location is always clean and well maintained. Usually have an excellent variety of flavors available. Ample parking.
User
The machine broke down during my visit, but the staff managed it expertly and had it fixed in just 10 minutes. The custard was absolutely delicious! View menu
Vicki
Rita 's..... WHAT ELSE can you say. I love the italian ice, ice cream and custard. Lines move fast and the staff is friendly. There 's always room for Rita 's ????
User
I never write reviews but I?ve been coming to this location for years because it is local. However after today I will not be returning, the manager is RUDE always has been but today was my final straw. It doesn?t take much to smile and say hello tosomeone. If you?re that miserable don?t work in customer service. Or better yet RETIRE!!!!
User
It's crazy how often I still patronize this black business, even though I continue to get horrible customer service. The children are always great to talk with, but the lady manager/owner just has such bad energy and customer service. The kidsalways look like they're furious of her. The lady never smiles, never greets, gives one word responses, and she always has thisenergy like we are bothering her. I took my kids twice in the past month. The first time I originally ordered the smallest cupfor my toddler. That cup comes with only 2 flavor choices, but I asked if I could split a flavor in half so that my toddler cantry 3 colors he wanted. I also offered to pay $1+ as an additional fee. The l... View menu
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito! View menu
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Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
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Wifi
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Delivery
- menu
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Parking Area
- menu
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Reservations
