Fountain Lounge - Menu

130 Roosevelt Way, New Orleans I-70112-2502, United States

🛍 Coffee, Drinks, American, Breakfast

4.1 💬 2777 Reviews
Fountain Lounge

Phone: +15046481200,+15046485486

Address: 130 Roosevelt Way, New Orleans I-70112-2502, United States

City: New Orleans

Menu Dishes: 18

Reviews: 2777

Website: https://www.hilton.com/en/hotels/msyrhwa-the-roosevelt-new-orleans/dining/?y_source=1_MTk1OTQ3MjEtNDQwLWxvY2F0aW9uLndlYnNpdGU=

"We booked our Christmas dinner here as we are visiting New Orleans. My fiance ordered the fried shrimp and green tomatoes, which featured overcooked shrimp. Ah, well, I thought. Perhaps the main will be better. I ordered the prix fixe, with the main course being roast turkey. When the plate came out, I was surprised that it was the odd ends and bits of the turkey. I decided to try it anyway, since I like dark meat, and found that the turkey pieces were dried out end pieces that had been sitting for a while. Disgusting. I sent it back and the waitress said she would bring a new plate. She came back and said that they couldn't offer me the turkey but that I could order something else. I did. I soon saw that the tables around me were being served the roast turkey dinner with decent cuts of the turkey. I decided to take it up with the manager, who did not know why the staff would not have offered me another plate and asked me if I knew why, as if I would know why his own kitchen staff does what they do. When the replacement dish--blue crab and avocado toast with a side salad--arrived, it seemed okay. I noticed a bug in the salad. At this point, I called over the waitress and asked for our check. She informed me that the manager had comped the meal, but that hardly makes up for such a horrendous experience. This was supposed to be our Christmas dinner, and we chose a restaurant in the Roosevelt believing that the dinner would be a good experience. It was not only inedible and disgusting, but the reaction of the kitchen staff and the manager so insulting, and the experience was so awful that I shall never again to set foot in a restaurant affiliated with the Waldorf Astoria chain. In all my years of dining out, this is easily the worst dining experience I've ever had. Stay clear of this awful pit of despair masquerading as a restaurant, because your only reward will be disgusting inedible food and a shocking ineptitude and apathy when they ruin your night out."

Full menu - 18 options

All prices are estimates on menu.

Hazel Hazel

Food was good but the service staff a little overwhelmed

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Reviews

Harold
Harold

The entire experience was amazing. We couldn't have chosen a better way to spend our Christmas eve.


Chadrick
Chadrick

Monday evenings for fried chicken in the fountain lounge are my favorite! everything is so delicious!


Lorenz
Lorenz

The service was terrible. I would go back for drinks if I didn't have a place to be at a certain time, but I have no plans to eat there again. View menu


Artemide
Artemide

we came for the Monday night fried chicken special and we were not disappointed! excellent chicken and the red beans and rice were awesome! we will be back and we will bring friends!


NancyH
NancyH

The piano player was quite loud, which I didn't recall seeing mentioned in the restaurant's description. While we appreciated his music, we also enjoyed the moments when he took a break. However, the food and service were excellent.


Lorenz
Lorenz

Very festive at The Roosevelt for Christmas. Service was very, very slow but the waitress was working all the tables by herself. The food was very tasty, not a lot of choice. This would be a great stop for drinks with friends!! Overall we enjoyed our experience. View menu


Esther
Esther

So the brunch was awesome! Everything tasted awesome. We went back for Christmas dinner and something was off. Food was cold a maybe forgot us. But they made it right with us. The brunch was magical! The hotel is decorated beautifully! Magical! Christmas dreams come true.


Brooklyn
Brooklyn

I booked a reservation and was expecting chicken to be a special but not the only option. I wish this was indicated (if it was, I missed it). They said the only other option was a salad. I ordered a salad with dressing on the side and it came COATED in dressing. I had to hold my lettuce above the plate to let it drip. My husband loved his fried chicken meal. The atmosphere was great but it was very loud (we were near a huge party and the piano). At one point, we just stopped talking because we couldn’t hear anything. I left disappointed and hungry but my husband left full and happy.


Aron
Aron

We booked our Christmas dinner here as we are visiting New Orleans. My fiance ordered the fried shrimp and green tomatoes, which featured overcooked shrimp. Ah, well, I thought. Perhaps the main will be better. I ordered the prix fixe, with the main course being roast turkey. When the plate came out, I was surprised that it was the odd ends and bits of the turkey. I decided to try it anyway, since I like dark meat, and found that the turkey pieces were dried out end pieces that had been sitting for a while. Disgusting. I sent it back and the waitress said she would bring a new plate. She came back and said that they couldn't offer me the turkey but that I could order something else. I did. I... View menu

New Orleans

New Orleans

New Orleans is famed for its vibrant jazz scene and Creole cuisine, featuring dishes like gumbo, jambalaya, and beignets, reflecting a rich blend of French, African, and Spanish heritage.

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal! View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Amex
  • Beer
  • menu
  • Wine
  • menu
  • Wifi

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