Phone: +14078978585
Address: 4960 E Colonial Dr, Orlando, FL 32803, United States
City: Orlando
Menu Dishes: 35
Reviews: 165
Website: https://locations.tropicalsmoothiecafe.com/fl/orlando/4960-e-colonial-drive
"Ding #2 I had to use my receipt from my last in order to make these comments of dissatisfaction. I did not make it to this store today 1/8/24. On my way there I was having issues with my apps so I couldn't place an order via the app. So, I figured I would call in my order so I wouldn't have to wait. When I called a lady answered and I said I would like to place an order for pick up. the reply was we don't take orders over the phone. you have to use the app or door dash. I replied back with I have used other stores, and they do. The lady answered with well we don't. I said thank you and hung up the phone. My 1st time in the store I had placed my order via the app, and no one bothered to greet, thank me, Etc., etc. I travel and get to many different locations. To go to this store, I had to go out of my way, so it is not like it was on my way to my destination. Adding 10 minutes more to my drive. This store has lost my business, nor will I recommend it. I will go further out of my way for the Winter Park store. where they do answer the phone, take phone orders and know how to treat the customer. If you don't take care of your customer someone else will."
All prices are estimates on menu.
Orlando, known for theme parks like Disney and Universal, offers diverse dining including Southern comfort food, Cuban sandwiches, and seafood, reflecting its vibrant culture and tourism.