Phone: +13214459103
Address: 3269 Vineland Rd, 34746, Kissimmee, US, United States
City: Kissimmee
Menu Dishes: 22
Reviews: 2432
Website: https://twisteetreat.com/
"Was excited to find a swirl ice cream shop open, especially after 10:00 p.m. While waiting in line we watched one of the employees drop a sleeve of waffle cones on the floor, pick them up and place them in a sealed container and back on the shelf with other food containers. My friend wanted to immediately leave, but I asked her to wait so we could inquire about what we had seen. We prefaced our inquiry with we are not trying to be rude, but we have a question, and proceeded with asking. The employee responded with those were placed in the broken piece container, without any context. So I further inquired by asking what is done with the broken pieces and another employee jumped in with a defensive attitude to tell me that they have to be placed there for an inventory count. While this obviously made us feel better knowing we weren 't being served food that had fallen on the floor, we were then not treated very well after that. The ice cream was good, but a strong suggestion would be when that happens again, to place the broken pieces in the container out of sight from your customers and to train your teenage staff not to have attitude with concerned customers who politely ask for an explanation."
All prices are estimates on menu.
Kissimmee, located near Orlando's theme parks, offers a mix of Southern and Latin cuisine, with typical dishes like fried chicken, BBQ ribs, and Cuban sandwiches.