Phone: +18008432728,+13142914853
Address: 12025 Dorsett Rd, 63043, Maryland Heights, United States
City: Maryland Heights
Menu Dishes: 33
Reviews: 6909
Website: http://www.whitecastle.com/
"While the food was good, as it usually is, I was quite disappointed with the cleanliness of the restaurant. Every table was dirty, and we had to use a napkin just to wipe ours down. When I asked for extra napkins since we had already used the two provided for cleaning, I approached a staff member at the counter who seemed to be in a supervising role. Unfortunately, my request was completely ignored. I waited a few minutes, but it appeared that the staff were more attentive to drive-thru customers than to those of us who had already paid. Eventually, I had to go to the restroom and grab some paper towels just to clean our hands. I’m not sure why I was overlooked, but I won’t be returning to this White Castle. When a paying customer makes a simple request like asking for napkins, it should be addressed promptly rather than ignored. If that was the manager I spoke to, she really needs to reconsider her approach."
All prices are estimates on menu.