Willie Jewell's Old School B-q

8983 University Blvd, North Charleston, United States Of America, 29406

🛍 Meat, Casual, Cheese, Barbecue

4.3 💬 1978 Reviews
Willie Jewell's Old School B-q

Phone: +18437893636

Address: 8983 University Blvd, North Charleston, United States Of America, 29406

City: North Charleston

Menu Dishes: 11

Reviews: 1978

Website: http://www.williejewells.com/

"Let me start off by saying that this was thee worst, poor customer service, and meal I have EVER received from this so-called Old School BBQ joint If I could give this place a 0-star rating...I would!! I ordered $40 worth of bbq and received $0 worth of nothing! We ordered two of the 2-meat combo with double sides, a side salad and extra green beans. The chicken was undercooked, the beef brisket was tough, over done, burnt and dried out, the corn fritters were overly deep fried, the Mac cheese was gummie and the baked beans and texas toasted was scorched and charred as well. The pics absolutely does NOT do the taste of this piece of trash justice. Then when I called to speak to the manager, which I ended up speaking to the owner in training and I informed him of the situation and tht I had frequently been there before and had never had this poor of service or quality of food. Instead of him apologizing for the food and service, he blames it on me and states tht the food may have been dry b/c of of it sitting, waiting for me to pick it up I then politely informed him tht I literally live less than 5 minutes from the restaurant and the lady on the phone told me tht it wld take 20 minutes before it was ready. Still hoping to get some type of resolution he then asked me what is it tht I wanted him to do abt it. I informed him tht I wanted a credit of some sort and he said, Yes, sure And then informed him tht we had eaten part of the meals and he said tht was fine just bring the food back and I wld get my refund. I asked him wht time they closed and he said 9pm. To top things off I called back to find out if my refund wld be in the form of a credit voucher or the way I paid and he insulted me by saying tht, it wld only make common sense to be refunded for only the uneaten portions of food and tht I wld only get my money back for tht even after I had already told him tht the food was partly eaten and he said tht was ok to still bring it back. He made it seem like I was clueless and stupid and he made sure tht I knew tht he was not going to honor wht he said. I then asked if there was someone higher than him tht I cld speak to and he told me, No...only his mom, who is the owner and tht she was not going to be as generous as he. He then told me tht, I was no longer welcomed to his place of business anymore even though I spend more than $40-50 on one meal a week in their establishment. Go figure! I will definitely NEVER recommend this place, especially for the price....given the customer service satisfaction is not worth it, its actually WORTHLESS!"

Full menu - 11 options

All prices are estimates on menu.

Dessert

Salads

Chicken Wings

Beef Dishes

Indian

Entrées

Chicken

American Food

User User

Food was really great I'll definitely be coming back for the Brisket plater

Address

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Reviews

User
User

I ordered take out. It was everything my friend hyped it up to be. Loved the mac cheese.


User
User

Been here 3 years in a row since my 5 star review. Still a 5. I will return when I am back in the area.


User
User

this place is great! it is so inconceivable with a decoration that defines the word kitsch. this tiny footprint is out in a faceless strip center. View menu


User
User

phenomenal bbq! fast service, GREAT price, excellent page selection. I had the 2 meats plated w/mac and cheese, and what looked like to be a special side.


User
User

the bbq meat is fantastic. the brisket was tender, but remained together, which meant that he was not overcooked. the Bbq sauces were kept similarly warm in a donator.


User
User

Eat is good. got out quickly. the good of my man was cold. my chicken and mac were warm and tasty. couple different bbq sauces to try. many parking spaces. the service is ok. bathroom lacks shallow and toilet paper. View menu


User
User

Always enjoy my food at Willie Jewells BBQ. The staff is always friendly and helpful. Being tired tonight, I got take out. Imagine my disappointment when I got home and didn't have the Peach Cobbler, I ordered. Very disappointed. It is the best peach cobbler!


User
User

We are new to the area from VA and this is the best BBQ we have ever tasted. We have returned twice and are pleased each visit. Consistency and excellency in food flavor, portion, and extra effort is evident. Fast, friendly staff. VEry Very busy as everyone is hearing about them and are return customers obviously.


User
User

Let me start off by saying that this was thee worst, poor customer service, and meal I have EVER received from this so-called Old School BBQ joint If I could give this place a 0-star rating...I would!! I ordered $40 worth of bbq and received $0 worth of nothing! We ordered two of the 2-meat combo with double sides, a side salad and extra green beans. The chicken was undercooked, the beef brisket was tough, over done, burnt and dried out, the corn fritters were overly deep fried, the Mac cheese was gummie and the baked beans and texas toasted was scorched and charred as well. The pics absolutely does NOT do the taste of this piece of trash justice. Then when I called to speak to the manager,... View menu

North Charleston

North Charleston

North Charleston, a vibrant city in South Carolina, is known for its Southern-Charm, rich history, and diverse cuisine, including Lowcountry favorites like shrimp and grits and she-crab soup.

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Barbecue Savor the smoky, juicy flavors of our barbecue delights. From tender ribs to succulent pulled pork, each dish is grilled to perfection with our signature sauces, offering a true taste of barbecue heaven.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Barbecue

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