"After waiting for half an hour, we started to wonder what was going on. Everything we ordered was pre-made, so it should have been quick. About 45 minutes in, the restaurant started to get busier, which shouldn’t have affected us, but we were still waiting for our meal. A family with three small children sat next to us, and after waiting 30 minutes without their quesadillas, they went to check on their order. They even had to bring in iPads for their kids because they were bored and hungry! Meanwhile, we still hadn’t received our food.
Eventually, I got up and asked the guy at the BBQ about our hot link. He said he had no idea what happened to our order and that no one had given it to him, but he would make one “right now.” After another 15 to 20 minutes, our food finally started arriving. But that “right now” hot link? It never showed up.
While the pulled pork on the sandwich was decent, the amount for $7.50 was about equal to what you’d get on a McDonald’s McDouble from the dollar menu. The chicken wrapped in pastry was quite small, but it was at least a bit tasty. And as for the hot link? It never came to our table. As we got up to leave, we noticed others who had also been waiting for about an hour for their meals. Some of the smart ones were heading to the front to get refunds for their orders.
Lesson 1: Never eat at a place that makes you pay before you receive your meal—they’re sending a clear message! Lesson 2: Avoid this restaurant at all costs!"