"Absurd. My husband ordered pizza at 6:58 PM tonight. He was given an hour delivery time. 20 minutes later he was in the back yard with the dogs, then at 30 minutes he received a call from the store. He missed the call and called right back. The incredibly rude man on the phone said the driver was here knocking on the door then when my husband didn 't come to the door that he called several times. My husband didn 't have any miss calls nor was he expecting pizza in 20 minutes, hence being in the back yard. He told the guy that he still wanted the pizza the guy said he 'd send the driver back to us. Mind you, the man couldn 't have gotten more than 10 minutes away at this point IF he was here while the store was calling. I digress. At an hour half after ordering the pizza I contacted the store. A female answers and puts me on hold to check on the delivery then after about 20 seconds the line goes dead. I called back and rude guy answers I give him my address, tell him I 'm checking on pizza, and told him I had just called and was hung up on. His reply was oh I just hung up on you . Duh. I ask again where the pizza is he said he spoke to my husband and that multiple calls to my husband had been made and someone was trying to deliver the food. I told him it 's simply not factual and he said I 'm not going to argue with you. I know what I was told. I said, well it wasn 't factual information that we had zero missed calls and I just needed to know where the pizza was. He said the order that was given was the driver was to bring the food back but I don 't know where it is but I gave the order . I said okay can you check on it? He said like I explained to him before we called several times and he didn 't answer so I called while he was there from the store and told my driver to leave . Again, if he was here to deliver while we 're all on the phone ... then deliver. I asked if we just needed to get food from somewhere else and he said if you 'd let me do my job I could figure it out . I said, well you aren 't doing your job though so I just need to know if we should get food from somewhere else. He kept saying let me do my job then said if you would stop whining . Then I was done, told him to keep his pizza. I never raised my voice, unlike the individual screaming on the other end of a pizza shop. My husband tried to call back Multiple times and they were blocking his number. We did eventually get a call back from the female there who is lovely. My husband explained that she could check all call logs and see the timing and the fact that no one called him from our driveway. We also have multiple cameras to back up these facts. We just moved to this area and would love to support a local pizza shop, but we ordered from Marcos and will continue to do so. Maybe that will allow him more time to do his job, horribly, and talk to other adults like trash. Marcos is great. 10/10. Side note I read the previous review and it 's spot on! NEVER called, NEVER knocked. Cameras will show this."
