"Went out to dinner for a date night with my husband, stepdaughter, and her fiancé to celebrate their recent engagement. Had seen the many positive reviews about Wild Eagle, so thought it would be a fun place to enjoy some great food. The atmosphere was indeed fun, and our server was friendly and attentive for the most part. The food was another story, unfortunately. Three out of the four of us ordered steak (prime rib, NY Strip, and filet mignon). While my stepdaughter’s fish and chips were great, and my husband enjoyed his prime rib, her fiancé’s strip steak and my filet were served on the cooler side. He rationalized that his was okay because he had ordered it medium rare. Mine was ordered medium well (as well as butterflied) and was served cold alongside a room-temperature baked potato. The potato is actually what tipped me off, as usually you can’t grab a hot baked potato comfortably bare-handed. The plate wasn’t hot as if it had been sitting under a warmer (the server had warned my husband to be careful, as his plate was hot), and my first bite of steak revealed it to be room temperature too. It had taken a long time for our food to be served, so apparently my dish was cooling off on a counter somewhere while they worked on the rest of the order. Server asked how everything was, and I explained about my food being cool to the touch. She went in search of the manager, stopping back once to apologize because she was having a hard time finding the manager. The rest of my party was halfway through their meals by the time the manager was available, but I agreed to a replacement filet and baked potato. The server brought the replacement filet out fairly quickly, which although it looked freshly seared, it was still on the cool side and now tasted like bbq sauce, and she apologized because they had run out of baked potatoes. Fries were offered, but I passed on them because my steak would be as cold as the first one by the time fries were made. I ate two-thirds of my steak because I didn’t want to be a complete witch about it. I am regretting that decision as I have made 3 urgent trips to the bathroom tonight, and am awake again at 5am. Very disappointing, especially given the price point of the food (filet was $30). The worst part is that I’m Serv-Safe certified, so I know the dangers of eating food served at unsafe temperatures, but I did it anyway because I don’t want to be labeled that kind of a “Karen”. I just wanted to warn people to be vigilant when dining here, and urge people to not eat off-temperature food if they are served it. On the positive side, the band was good!"
