"I am very disappointed in Chicken Shack. I placed an online order with doordash . I never received confirmation of my order. The order was delivered and fifteen minutes later another order was delivered. I even texted the driver #2) to let them know an order was already delivered. When I called Chicken Shack they very rudely said, you will have to take that up with doordash . I called doordash and was on hold for at least 20 minutes. After explaining the situation, she said, sorry but it shows that you have 2 orders placed. Didn 't Chicken Shack see that there were 2 identical orders for the same person? Very poor customer service. They just lost a loyal customer. Food: 1 Service: 1"
