"We arrived as a group of six and were left waiting for over five minutes before anyone acknowledged our presence. It took even longer for someone to bring us menus or take our drink orders. When a server finally approached us, he was quite dismissive and made it feel like we were inconveniencing him. Ultimately, we chose to leave because the overall atmosphere was quite negative. It’s disappointing, especially since the young ladies at the front desk were very kind, which made the poor service even more frustrating in terms of customer care."