"I had an excellent experience during my first order. However, on my second visit, they forgot to include the extra Bobba I requested. When I mentioned it, they promptly refunded the amount. On my third order, I was pleasantly surprised to receive an extra glass of Bobba as a gesture for the previous oversight. Now, this is my fourth order from this place, and I’m thrilled with every aspect and the quality of their products. Please maintain this high standard; it's truly amazing! Keep up the great work!"