"I used to love coming here after dinner with my kids during our monthly outings, but lately, I've been feeling conflicted about this location. The only reason I'm giving it any stars is that the ice cream tastes good. Otherwise, the service is terrible, and they keep making changes that aren't for the better. Getting ice cream takes an incredibly long time, often three times as long as at other locations. It seems like they might be understaffed or that the new employees haven't been adequately trained. Additionally, there are issues when it comes to ordering. For example, today…"