"My husband and I love trying new restaurants and were in the mood for Italian so decided to try Rubinos for the first time.immediate first impressions was it was a really nice,,cozy,cute and comfortable restaurant with a nice ambiance that we really enjoyed.Bartender made one helluva old fashion that we loved!I know the best thing about going out to eat and should be the #1 thing that stands out the most should always be the food and unfortunately that wasn't the case here.we ordered the sole filet and Chardonnay chicken as our main courses,both came out as a dish of oil with sides of chicken and sole.they both had about an inch of oil resting on the plate,so much that our waiter had to slowly set the plate down very carefully to try not to spill any of the large excess amount of oil that was on the plate for some odd reason and drowning the mash potatoes and risotto.we saw a table next to us get there food and not sure what it was but it was a different dish than what we ordered but was clearly able to see it was suffering from the same problem as our dish,flooded with oil.one thing I noticed by looking around it seemed that almost every dish looked to have the same boring oil,butter,wine sauce which seems very repetitive and almost lazy.our shrimp cocktail were nice plump jumbo shrimp but were again cleaned very lazily and only cleaned about halfway on each shrimp.our salad was tasty with some delicious ranch dressing and our cheesecake dessert was on par with any delicious cheesecake you would get from cheesecake factory but the main courses were forgettable and imo were overpriced seeing how a liter of oil at Safeway goes for about $5 and that was what we got the most of.The star of the night for us was our waiter Paul.he was amazing to put it lightly and is what saved our first experience to Rubinos.very nice,charming and professional not to mention very handsome and good looking. He was very attentive and made sure we were never in need of anything throughout the entire visit,and this was on a Saturday evening when the place was packed and Paul seemed to be the only wait staff in the restaurant that was calm cool and collected and able to handle doing his job during the rush hour. not only did he handle it but he made sure my husband and I as well as the tables next to us that had Paul as their waiter were all taken care of very well and you can clearly tell that Paul was very experienced at his job and knew what he was doing,it almost made me feel guilty in a way seeing the other waitstaff running around flustered and in bad moods and the other tables looking angry and here we ended up with Paul who was obviously THE GOAT of the waitstaff at Rubinos,there was a older lady waiter who was literally running faster than what she looks capable of doing and almost body slammed another employee as she went around the corner and then you see paul turn the corner with a smile on his face looking calm and confident and we couldn't help but laugh at the Situation.Paul would check in on us at just the right times,made sure our waters never got below halfway and that our bread plate was never empty,knew when to conversate with us and when to give us our alone time,Paul checked every single box that you want a waiter to check,he even smelled delicious and if it wasn't for Paul this experience would of easily been a forgettable one due to the subpar food but instead my husband and I as well as a couple friends will be returning to see on Paul in a few weeks and hopefully get some redemption on the food,were willing to give it another shot because there is allot of potential here to be our favorite restaurant but no matter how nice of an environment it is and no matter how perfect the waiter is if the food is thrown together very lazily and shows no thought or care into any of there dishes then no matter how much we want to like the restaurant,we will not be returning until we hear of a menu change or a chef change.the food is the only complaint we have about rubinos,."
