"A week before the event, the owner asked for the photos again, claiming he hadn't received them, so we sent them once more. On the day of pickup, we arrived at 10 AM only to find out that the cake hadn't even been started and they still didn't have the images we sent twice. We stressed that we needed the cake done by noon, but they were still unable to locate the photos. It turned out the owner had us send them directly to him despite the fact that he wasn't even working on the cake that day. This whole experience was incredibly unprofessional.
When my cousin finally picked it up, they had barely even put the fondant on the cake, and it was poorly done. Spending nearly $300 on a cake that I could have made better myself was outrageous. I wouldn't recommend this place to anyone—even as a last resort. For the price we paid, I expected much better quality. I wish I could have gotten a discount or a full refund because the cake looked terrible, tasted bad, had hardly any strawberries, and was just a total waste of time. Honestly, for this price, I should have gone to Weber's!"
