Asian • Steak • Sushi • Japanese
"My husband and l placed an order here for Hibachi Steak and Shrimp. My husband unknowingly inadvertently sent the order through twice literally within seconds of each other. In the process of placing the order he provided his phone number. We arrived at the restaurant to pick up the only order we were aware of. The next day I noticed that we had been charged twice for the exact same amount. My husband called about it and the person at Joy of Tokyo refused to refund our money for the second order saying that the food was prepared and had to be wasted because it wasn?t picked up. We were unaware of the second order when we picked our food up. If it was there and prepared like they say it was then why didn?t they give it to us when we picked up the order we did know about? Why not call us about the second order and have us pick it up they had our phone number. Shady shady business practices! We will no longer be dining here as there are far better options out there anyway and I refuse to do business with a company that steals their customers money. I recommend going to Oriental House."
