"I placed an online order to be picked up at 8:25. When I walked in at 8:25, there were four customers waiting to pickup their online orders and two people in line. I called to cancel my order (which I was still charged for- I called today and they did refund it) and stood in line. As I stood there, I observed three kids/employees working hard. However, it was very obvious that no one was in charge. One girl was doing her best to make online orders as the customers walked in. One boy, who d … – show"