Cold Stone Creamery

Bountiful, UT 84010, 273 W 500 S Ste 2, United States

🛍 Cakes, Bakery , Food And Drinks, Bakery Products

4.1 💬 101 Reviews

Phone: +18012942750

Address: Bountiful, UT 84010, 273 W 500 S Ste 2, United States

City: Bountiful

Menu Dishes: 35

Reviews: 101

Website: https://www.coldstonecreamery.com/stores/20122

"I placed an online order to be picked up at 8:25. When I walked in at 8:25, there were four customers waiting to pickup their online orders and two people in line. I called to cancel my order (which I was still charged for- I called today and they did refund it) and stood in line. As I stood there, I observed three kids/employees working hard. However, it was very obvious that no one was in charge. One girl was doing her best to make online orders as the customers walked in. One boy, who d … – show"

Todd Todd

They were very busy but the ice cream was delicious as always

Address

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Reviews

Katea
Katea

Kicking off summer with a very delicious ice cream. My favorite


Ellie
Ellie

My little sister loves it, but I'm just not an ice cream person.


Arjan
Arjan

I love how the young kids who work here are always happy to help and serve customers. View menu


Vance
Vance

The ice cream options are incredible, with a wide selection of mix-ins, and the service is excellent!


Elizabeth
Elizabeth

Best ice cream ever. Lots of flavors and mix-ins. Delicious every time I come. A little on the pricey side, but worth it for special occasions.


Jessica
Jessica

Delicious ice cream, no doubt. Bad location. It's not easy to turn left into the shopping center. The store is facing North West, so it gets the afternoon sun on the outdoor tables. I took my four kids ages 7, 5, 3, and 1. There was a single table indoors which seats three people. No high chair. We had to eat in the trunk of my van. Memorable, yes. Repeatable, no. View menu


Winter
Winter

We really enjoy their Signature Combinations, such as the Cookie Minster and the Mud Pie Mojo. They also allow you to customize by swapping out the base ice creams, and I personally prefer chocolate ice cream over coffee in the Mud Pie Mojo. Right now, they're offering samples if you want to try a flavor or two. One downside is that making these ice creams requires some effort, so be prepared to wait in line for a little while. Additionally, there isn't a lot of seating available.


Claudia
Claudia

I've never visited this place before, but I have to say that the ice cream here is absolutely amazing. I felt like I was in heaven! The chocolate ice cream I had, complete with real chocolate chips and a drizzle of caramel, was incredibly delicious. It was also very creamy. The service was great too; they offer samples if you want to try a specific flavor. The only thing I would have liked is for them to provide seating so that customers could enjoy their ice cream inside the shop.


Heidi
Heidi

I placed an online order to be picked up at 8:25. When I walked in at 8:25, there were four customers waiting to pickup their online orders and two people in line. I called to cancel my order (which I was still charged for- I called today and they did refund it) and stood in line. As I stood there, I observed three kids/employees working hard. However, it was very obvious that no one was in charge. One girl was doing her best to make online orders as the customers walked in. One boy, who d … – show View menu

Categories

  • Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
  • Bakery Indulge in our delightful assortment of freshly baked goods, from decadent pastries to rustic breads. Each item is crafted with care, using quality ingredients to ensure every bite is a delightful experience. View menu
  • Food And Drinks A selection of delicious dishes and refreshing beverages to satisfy any craving. From savory entrees to sweet desserts, paired with a variety of drinks to complement your meal experience.
  • Bakery Products Freshly baked delights offering an array of breads, pastries, and muffins, crafted with the finest ingredients for a delicious treat at any time of the day.

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"I had the misfortune of dining at this establishment recently, and it was an experience I'll be eager to forget. Upon arrival, we checked in with the hostess at 7:30 pm for a party of three. Despite our timely check-in, we were told there would be a 15-minute wait, which we accepted. Meanwhile, another couple who arrived before us, seemingly distracted by their phones, requested a table after us. During my brief trip to the bathroom, I noticed a disturbing sight: numerous tables cluttered with used plates and cups, and the restaurant's dining area was far from full—only a third of the tables were occupied. When I returned, the couple who had arrived after us was already being seated. I attempted to address the issue with the hostess, but she was busy chatting with a friend in front of the podium. After waiting for her to finish, I inquired about the seating discrepancy, only to be met with a rude and dismissive attitude. The hostess, a larger woman with an unpleasant demeanor, insisted that the other guests had checked in before us, despite the clear discrepancy in timing. Her continued rudeness ultimately prompted us to leave. The behavior of the front house staff was entirely unacceptable and reflects poorly on the restaurant's commitment to customer service. The disorganization and lack of professionalism exhibited here are reasons enough to avoid this place."