"I love their ice cream, but giving 1/5 stars for reliability. I ordered a $70 bucket for a party a week in advance. I called to pick up the ice cream and the gentleman said he had no record of anyone placing an order and that for an order to take place, you must go directly in person and speak to the owner. So, why did an employee guarantee me that my order would be ready for my party? Completely Unreliable! Monarca, you must fix your ordering system, otherwise, it's unreliable and irresponsible and disappointing to clients."
