"came with my family to celebrate my birthday. there were two adult, two small children and a baby. we had a decent service, it was long wait for us to get our meals, but that's okay. it's been to be expected since we came to dinner on Friday night. if you are parents and they go to dinner with children's cans they most likely did not eat their food because they took part in their children. that was our situation that it pushed the bedtime so we decided that it was time for us to go we asked for two boxes and our review. I tapped the server because it was a great server and recommended us our teller. but if I paid, I forgot my eating on the counter went out and two minutes later, when I returned to the cashier/host and I said my eating was broken. she said she was looking for me, what I think it's a lie, because I literally turned around me when I got out of the building. I believe what has made the situation worse was that it has not apologized for the mistake. when I told her you had to give the people a chance that they snore and said: really? with a attitude. I asked for a manager and carlos was far more rude. if he is the standard of their customer service, his employees have no. would the host? ve reacted and was apologetic and I said?m so sorry that I see my manager what he can do. ? that would I? ve was good and was like oh it? okay, since I think we're all making mistakes and going on with my evening. However, it is the attitude and lack of customer service, which makes this a terrible experience. remember the manager carlos that they put the standard of customer service in this environment and their customer service should be cooking because their eating is not so good. I'm still drunk as you talked to me. I don't want you to give me my meal or cook me another. a simple excuse would have made the whole situation better."
