Restaurants that offer Guest Comments

Papa Gino's

➤ 20 Commercial St, Foxborough, MA, 02035, United States

Pizza • Italian • Burgers • American

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"I dealt with Trevor K. He is the manager at this Papa Gino's and we have been coming here for years. There is a Papa Gino's that is closer to us, but we travel here because of the customer service. Every time we step into this establishment she treats our family like his own. He's by far the most respectful and hard-working manager that I have ever run into it a food establishment. He needs to be noticed and he needs to be commended for his care and concern for his customers. He makes the trip worthwhile and because of his treatment that is what earns Papa Gino's more business. This needs to be looked at because as far as I'm concerned he's a project of example of what your company should strive to for a manager. .... You guys are lucky to have him"

Papa Gino's

➤ 1425 Lake Shore Rd, Gilford, USA, United States

Pizza • Pasta • Italian • Sandwiches

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"The restaurant was understaffed, leading to some mix-ups with our order. Another customer mistakenly took our pepperoni pizza, even though they had ordered behind us in line. The broccoli alfredo arrived 20 minutes after the pizza, and the rest of our party's food was delayed even further. However, the staff did make up for it by giving us extra chicken wings. It was clear that the owner needs to hire more staff to handle the busier summer season."

Papa Gino's

➤ 29 Chelmsford St, Chelmsford, MA 01824, United States, Westford

Sushi • Pizza • Asiatic • Seafood

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"We were here on vacation with another couple. We ordered wings and salad and they were fine. The other couple with us ordered a small the works pizza and a salad. While ordering they had added a cheese pizza and the works. They told them only the works. They got a printed receipt that stated clearly it was the works pizza. We were told 30 minute wait. After 30 minutes they showed up with a pepperoni pizza. We had to show the receipt to prove we ordered the works. We had offered to just eat the pepperoni because we were starving. When we got back to the counter to show the receipt they had already given the pepperoni to someone else and stated it would be ten minutes before the works pizza arrived. We had to go to the counter to pickup the pizza. We were eating in so it should have been delivered to the table. They had delivered all of the other eat in food. We requested some discount to compensate for the mixed up order and lengthy wait. We were offered a small bag of chips. Manager was very impersonal and not willing to admit they made a mistake. We wont be back."

Papa Gino's

➤ 861 Massachusetts Tpke Mile Post 60, Ludlow, MA, 01056, United States

Sushi • Pizza • Asiatic • Seafood

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"I have to mention the person who assisted us. As two weary travelers on The Pike my wife and I became hungry and stopped at this location. We were a bit undecided as to what to get but Robin, who was working the counter, was both patient and friendly while helping us decide. She did a fantastic job of helping us and going above and beyond by checking on us after being served. She is absolutely the type of person the public should interact with and should be recognized for her efforts. Robin, YOU ARE A ROCK STAR!!!!! Great Job and Thank You!!!!!"

Papa Gino's

➤ 770 Washington Street Weymouth, MA 02188, United States

Pizza • Lunch • Pizzeria • American

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"Unfortunately, we placed an online order for pickup at 12. We arrived just before 12 and couldn’t find our order. After confirming, we were told it was still in the oven and to wait a few more minutes. Then a gentleman came in to pick up his online order, which happened to be the same as ours, and they mistakenly gave him our order. We ended up waiting an additional 10 minutes. However, they did offer our order free of charge, which was a nice gesture and demonstrated good customer service to make up for the mistake."