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Panera Bread

Panera Bread

4840 Highway 54, Osage Beach, MO, 65065, 65056, United States

Pizza • Salads • Bakeries • Catering


"Panera Bread is a very reliable place to get very good food and excellent drinks. I really don 't use the the bakery service much anymore, though I used to like to get there bagels and baguettes, which have always been good. Every so often I will bring some bagels into work. I do wish that Google listed an additional rating category beyond food, service, and atmosphere. Namely, value. My son and I got lunch and with tip it was $55. He got The Spicy Take Chicken Sandwich and I got the Green Goddess Cobb salad. He got a mango smoothie. I got one of their sugar-free charged drinks (with caffeine). I am torn, because the salads are always excellent. They really are clean , meaning there is no old or wilted lettuce like you often find in salads many places. You don 't need to look through your salad to try to pick out the unfresh gunk. That is certainly worth a lot. I 'm not absolutely sure it is worth $20, but I do have some additional add-ins. Anyway, we go here because they are absolutely reliable, and because we can put in an online order using their app and by the time I drive from my house to the restaurant it is ready for me to grab off the shelf. We rarely stay in the restaurant to eat. Anyway, Panera is right near some kind of economic tipping point where their higher prices are just barely justified by the quality of their food. I 'm sure that is exactly where they want to be."

Panera Bread

Panera Bread

1000 Division St, East Greenwich, RI 02818, USA, Kent County, United States

Pizza • French • Italian • Canadian


"It's 2023 and this place has still not figured out mobile ordering or takeout. Orders are consistently 10-15 minutes late. This is partly due to staff, but also due to the app/website giving incorrect estimates on prep time. EVERYTIME you order it states your order will be ready within 10 minutes. Day/night, busy/slow doesn't matter, it's always 10 minutes. So you order and one of two things happen. One, you show up at the directed time, it is late, and you sit and wait with the other miserable people who are waiting for their food that was supposed to already be done. Or two, you try to plan for the delay and show up 10 minutes late, which are invariably the days where everything is running on time and now you have cold soup.The problem I have laid out above has existed since the pandemic, so almost 4 years and they still haven't gotten this right. But recently it's gotten worse.Now the orders are kept behind the counter, preventing you from getting your order when it is in fact ready. You now have to wait in line with other customers looking to order, THUS DEFEATING THE PURPOSE OF ORDERING AHEAD IN THE FIRST PLACE!It's unfortunate that they need to protect these orders from thieves, but given the circumstances, you expect staff to be aware of the situation and proactively ask people if they are waiting to pick up an order, but alas that is not the case. Today while standing alone in front of the register, multiple employees passed me, multiple times without so much as eye contact. Were they busy doing other things? One woman, I watched walk past me to the pastries, look at them, walk past me again to the sandwich area, watched then being made for a minute, then left, walked past me again, to the back room, after which she quickly returned and completed the entire circuit again two more times, before another employee started walking past and I was able to get their attention and my order.I can't think of any other restaurant that is this disorganized and failing at the logistics of food service as poorly as this one particular Panera.*written from my phone, please forgive typos and misspellings."