"I'm a regular customer at this place, and I've consistently enjoyed their food. However, one incident significantly impacted my perception of their service. On one occasion, my order was incorrect, so I called them to report the mistake and figure out the next steps. I was initially planning to drive back to resolve the issue, but they assured me they would rectify it during my next order. About three weeks later, I placed another order, and they had it ready as promised. However, to my surprise, they only offered a meager $1 discount, even though the mistake had been entirely on their end. This experience left me feeling disheartened and insulted, and as a result, I won't eat here anymore."
