"Arrived at 8pm on a Saturday. Waiting 20 mins for a server to acknowledge us, at which time, another table was sat and began ordering before our server approached. When the server finally arrived, she was extremely unprofessional and unpleasant. She treated us as an inconvenience. Her appearance wasn 't hygienic at all: curled up, dirty finger nails, attire was filthy, we ordered coffee, she said no coffee . She was over the top disgusting. We just got up and left. For the price point of this restaurant, service and cleanliness should be a top priority. I 've visit this location 4 times over the last 10 years and have only had one pleasant experience. That 's exactly why we just got up and left because we already knew it wasn 't going to get any better. There are plenty other reviews here that give a very similar testimony. So, from now on, I 'll bypass the chain altogether. I DO NOT RECOMMEND THIS RESTAURANT TO ANYONE."