"This was a bizarre experience. This restaurant didn 't seem to be understaffed, but when Ashley (our waitress) arrived at our table, she said, I can 't take your order right now because they triple sat me. Another totally new practice to us was the surcharge they add to all the menu items. It is in small print right on the menu. Why they don 't just hide it in the price like every other restaurant is beyond me.I would like to disclose that Ashley did offer us a couple of free pastries and removed the mandatory surcharge from our bill to pacify us. However, I am still wondering why a manager was never sent to our table."