"In my recent visits to this restaurant, I've encountered consistent issues with my orders being incorrect. Each time, I've had to pull over in my car only to discover that the food is not what I requested, making it inedible. The last time I called to report the mistake, the employee who prepared my meal insisted that she didn't make an error, implying that I was lying. I was taken aback by her defensiveness. By that point, I was already on the freeway and unable to return for a replacement, so I expected at least an apology or some sort of compensation, especially since this isn't my first experience with such issues. Instead, she abruptly hung up on me and demanded that I drive all the way back to show her the burrito. I want to emphasize that I was polite throughout the conversation—mostly just in shock at how it unfolded. I can no longer support a business that treats its customers this way."
