New Cholula Hot Sweet Chicken 2 Tacos With Chips
Qdoba Mexican Eats

Qdoba Mexican Eats

1521 Keller Pkwy #700, Keller, TX 76248, USA, United States

Cheese • Family • Salads • Mexican


"Cannot speak for the food. We decided to go here tonight for the first time, their register charged our card twice (they were aware their register was doing it to people) My husband paid, it said approved on the card reader took his card and left while Ifinished up and grabbed the food. That is when I was told it might have charged us twice and to check our bank statement. I hadto pull up my banking info, show them it charged twice, waited for the (manager?)Josh to get off the phone, then I?m told theyneeded the card in order to refund the 2nd charge, I had to call my husband to come back to the restaurant, by the time it wasall said and done I had to ask for a full refund. It had been over 20 minutes of them trying to fix the problem, our food wascold. We were never offered to have our food remade so it could have been fresh, we received a very minimal apology from Josh,and I couldn?t even get a receipt showing it had been refunded because I was told the register isn?t printing! Absolutely poorexperience and after wasting over 30 minutes here we had to find somewhere else to get dinner. I ran a restaurant as a managerfor several years and I NEVER would have let an error from a register make a customer walk out of my restaurant empty handed.The manager clearly needs some training on hospitality and this place needs to get their register situation handled.Disappointing!"