Beer • Wine • Dining • Seafood
"I stay here about 3-5 nights a year since 2017.The rooms are always nice and clean.This time I had a rather annoying experience. I paid extra 25) for a late checkout at 1pm.I wanted to catch some sleep after a Night Shift and before going to the airport to fly back home. When I came back to the hotel I asked for confirmation of my late checkout just to be sure that they remembered to put that in since I paid for it and don’t want to be interrupted.At 11:25am, a loud boom ripped me out of my sleep. It was a maintenance guy trying to open my door but got caught by the swing lock. He said he wasn’t informed.When I checked out I told the staff that that was exactly the reason why I reminded them of my late checkout that I paid for. They smiled and said “we apologize for that.”I would have liked a refund of the $25 since the whole situation defeated the purpose.Oh well, i will still continue to come here and it’s worth the 4 stars. I’ll just bring a big glittery sticky note next time and stick it to the outside of my door so that it gets communicated to everyone that the guest in this room paid for a late checkout.The restaurant is fantastic."
