"I'm giving this restaurant five stars because one thing that can't be taught or trained is exceptional customer service. Customer service is all about creating an experience, ideally a fantastic one. It requires being attentive, engaging, knowledgeable, and friendly. MOSES provided all of that for me and my son while I was doing a bit of retail therapy at Bay Plaza Mall today. I could see him smiling the entire time, even behind his mask. His energy was amazing! And, as always, my son loved the pepperoni pizza and breadsticks. Keep up the great work!!!"