"When we arrived at our reserved time, the staff was rushing around to get the final preparations done with no one really ready. No one greeted the guests waiting for at least 15 mins. The ambiance with the tables of food was nothing special even though it was a holiday. It wasn’t clear that not only was it a minimal choice buffet but also there was a main course offered after we made our choices at the buffet, which then made it too much food. The eggs, sausage and pastries were super average more in line with a hotel that offers continental breakfast. Servers were sparse and our waiter was pulled to go work in the bar. Very very disappointing and way too much money per person for the quality. We’ve always loved doing the holiday buffets with the Sheraton. I doubt we will come back."
