Roasted Turkey Reuben
Paramount

Paramount

44 Charles Street Boston, MA 02114-4604, United States

Seafood • American • Sandwiches • French Toast


"The food we ate was awesome. Experience not so great. I got a coffee which was not refilled during the whole dining experience. Never asked if I needed cream or sugar so I drank it black. No problem. Our water wasn't refilled either. I got the western omelet. Inside there was uncooked egg. Not just yellow runny parts ... whites of egg that were not cooked to the point it was clear runny along with runny yolk. When I showed waitress she asked me if I wanted my omelette well done. I couldn't help but reply that I would like my omelette cooked please. Well done? There was literally raw egg she was looking at. She took the omelette. Since we had already waited quite some time for this to come out I decided to just have them keep the omelette and I shared French toast with my daughter. Very delicious. Fresh fruit was great. The waitress came by and I gave her my card but before swiping I asked if she was sure the omelette charge was removed. She went inside to check. She comes back and says yes it was removed. I swipe,sign and ask for receipt. It took a bit to get the receipt which included the charge for the omelette. The manager was not available but another waitress named Diane was very kind and helped me fix the bill. I think I still have to call credit card company because now I have two receipts for charges and no receipt for a refund on the first swipe. Anyway between the lie about the omelette being removed and the total lack of service in drink attention and the response to being shown there was raw egg inside my omelette ... won't go back."